Jahnae Green - Sales Representative - Avon | Himalayas
Jahnae GreenJG
Open to opportunities

Jahnae Green

@jahnaegreen

Dedicated customer service professional with extensive sales experience.

United States
Message

What I'm looking for

I am looking for a role that values customer service excellence and offers growth opportunities.

I am a dedicated customer service professional with a strong background in sales and client relations. My experience spans various roles, including Sales Representative at Avon and Client Experience Associate at AnywhereWorks, where I honed my skills in identifying sales opportunities and providing exceptional customer service. I pride myself on my ability to build and maintain relationships with clients, ensuring their needs are met and exceeded.

Throughout my career, I have demonstrated a growth mindset and a passion for learning. My roles have required excellent communication skills, both verbal and written, and I thrive in fast-paced environments where I can assist customers and solve problems efficiently. I have a proven track record of managing customer escalations and providing outstanding support, which has contributed to my success in various customer service positions.

I am currently pursuing a Bachelor's in Business Management, which complements my practical experience and enhances my understanding of business operations. I am eager to leverage my skills and knowledge in a challenging new role that allows me to contribute to a team's success while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

HC

Cashier

Hemisphere Concessions

Jun 2013 - Present (12 years 1 month)

Opened and closed the lemonade stand, greeted customers, and assisted as needed. Resolved customer complaints, operated the cash register, and handled refunds.

FG

Cashier

Five Guys

Sep 2016 - Present (8 years 10 months)

Welcomed guests, assisted with customer inquiries, and handled complaints and concerns. Processed cash and credit transactions, counted cash drawers, and stocked merchandise.

ME

Shift Supervisor

Menchies

May 2018 - Present (7 years 2 months)

Opened and closed the store, managed safe and drawer counts, and cleaned machines. Supervised a team of 6 associates, monitored financial statements, and conducted inventory audits.

AA

Amazon Warehouse Associate

Amazon Fulfillment Associates

Jun 2019 - Present (6 years 1 month)

Took orders and packed items for customer deliveries, and loaded/unloaded merchandise. Operated dolly and pallet jack, organized materials, and manually inspected items.

RA

Work From Home- Customer Service Representative

Randstad

Jan 2021 - Present (4 years 6 months)

Handled case management and provided assistance to clients, maintaining up-to-date knowledge of customer accounts. Resolved payment and order disputes, and provided technical support via live chat.

XA

Appointment Scheduler - Work from Home Agent

Xaqt

Apr 2021 - Present (4 years 3 months)

Answered inbound calls to schedule and cancel vaccination appointments, and set up client appointments. Managed client records and provided general information with a professional attitude.

HI

Telephone Sales Representative

Health IQ

Sep 2022 - Present (2 years 10 months)

Made 800 outbound calls daily to offer medical insurance and inform members of new benefits. Provided detailed explanations of insurance plans and available services.

CI

Member Support Specialist

Connexus Inc.

Nov 2022 - Present (2 years 8 months)

Managed inbound and outbound calls, assisting members with order placement and app/web support. Connected members to appropriate lines of service and performed data entry to log calls and orders.

AN

Client Experience Associate

AnywhereWorks

Dec 2024 - Present (7 months)

Communicated effectively both verbally and in writing, demonstrating a strong passion for customer service. Maintained a people-focused and friendly approach, actively listening to client needs and showing dependability in all tasks.

Education

Degrees, certifications, and relevant coursework

Strayer University logoSU

Strayer University

Bachelor's in Business Management, Business Management

Currently pursuing a Bachelor's degree in Business Management. The curriculum focuses on core business principles and management strategies.

CS

Cleveland Heights High School

Diploma

Completed high school education and received a diploma. Developed foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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