Naydrea Fowler

I am a dedicated Customer Service Professional with over 3 years of experience in the BPO industry. My journey began at Conduent, where I honed my skills in responding to customer inquiries and resolving complaints efficiently. I then advanced to 24-7 In Touch, where I managed customer interactions across various platforms, ensuring satisfaction and timely resolutions.

I then moved on to Arise Virtual Solutions Inc, taking inbound and outbound calls for roadside assistance and managing cases to guarantee customer satisfaction. My commitment to providing exceptional service has been recognized throughout my career, and I continuously strive to enhance my skills through ongoing education, including a Professional Certificate in Office Administration.