Open to opportunities

Ryan Mckenzie

@ryanmckenzie

Message

Customer-focused individual seeking a Remote Customer Service Representative role.

Jamaica

Message

What I'm looking for

I am looking for a role in a customer-centric company where I can grow and provide exceptional service.

I'm a customer-focused and highly motivated individual eager to contribute as a Remote Customer Service Representative. With excellent communication skills and a positive attitude, I thrive in dynamic support environments. My goal is to provide top-tier service through various channels, including phone, email, and chat.

My experience has equipped me with strong interpersonal abilities and adaptability, essential for delivering high-quality support. I am prepared to handle inquiries, troubleshoot issues, and escalate when necessary, ensuring a positive customer experience. I am also committed to continuous learning and professional growth, ready to embrace new challenges in the customer service field.

Experience

Work history, roles, and key accomplishments

Aspiring Customer Support Representative

Open to Entry-Level Opportunities

Prepared to deliver high-quality support to customers remotely. Comfortable handling inquiries, troubleshooting issues, and escalating when needed. Ready to be trained in CRM platforms and standard operating procedures.

Conflict Resolution CRM Tools Data Entry

Customer Service Representative

Unknown Company

Provided exceptional support to customers, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Conflict Resolution Data Entry CRM Software Active Listening

Education

Degrees, certifications, and relevant coursework

Calabar High School

High School Diploma, General Studies

Completed a comprehensive high school curriculum, developing foundational knowledge across various subjects. Gained essential academic and life skills.