Raeme Briscoe

As a Customer Service Representative with extensive experience in fast-paced BPO and call center environments, I have consistently provided exceptional service to clients. My role involved handling inbound and outbound inquiries, resolving issues, and ensuring customer satisfaction. I pride myself on my ability to address customer issues effectively, serving as the first point of contact for customers with problems or complaints.

Throughout my career, I have developed strong skills in time management and adaptability, allowing me to handle multiple tasks and adjust quickly to new tools and processes. My experience includes working with various CRM tools such as Salesforce, Zendesk, and Freshdesk, which have enabled me to manage customer interactions efficiently. I am committed to maintaining solid customer relationships and continuously improving service delivery.