Nasania Walker

As a results-driven sales professional, I have consistently exceeded targets and delivered exceptional customer experiences throughout my career. Recently promoted to Sales Subject Matter Expert (SME) at Hinduja Global Solutions, I leverage my deep product knowledge and leadership skills to train and support teams effectively. My role involves providing expert support to customer service representatives, assisting with escalated issues, and collaborating with management to develop best practices that enhance service quality.

With a strong background in sales strategy and customer relationship management, I have built lasting relationships with customers, ensuring their satisfaction and repeat business. My experience as a Sales Representative at Panorama BPO allowed me to hone my skills in conflict resolution, problem-solving, and performance coaching. I am now seeking to transition into a Customer Service Agent role, where I can utilize my strong communication skills and commitment to delivering top-tier support to foster positive customer interactions.