Keanu ElliottKE
Open to opportunities

Keanu Elliott

@keanuelliott

Motivated sales professional with 3 years in customer service.

Jamaica
Message

What I'm looking for

I am looking for a dynamic sales role in a company that rewards growth and performance.

I am a highly motivated and results-driven professional with three years of experience in sales and customer service within the BPO industry. My journey has equipped me with the ability to effectively sell both myself and the products I represent. I thrive in dynamic environments where my strong communication and persuasion skills can make a significant impact.

During my tenure as a Customer Service Representative at Ibex | HGS, I consistently delivered top-tier customer service while exceeding sales targets. I handled both inbound and outbound calls, focusing on upselling and customer retention. My empathetic communication and efficient problem-solving skills have helped me maintain high customer satisfaction ratings, and I have developed persuasive communication techniques that have led to higher conversion rates.

I am eager to leverage my skills in a forward-thinking company that values growth and performance. I am committed to contributing positively to a team and helping drive success through effective sales strategies.

Experience

Work history, roles, and key accomplishments

IB
Current

Customer Service Representative

Ibex

Aug 2022 - Present (2 years 10 months)

Delivered top-tier customer service and consistently exceeded sales targets by handling inbound/outbound calls, focusing on upselling and retention. Maintained high customer satisfaction through empathetic communication and efficient problem-solving, developing persuasive skills that increased conversion rates. Utilized CRM software and performance metrics tracking systems.

Education

Degrees, certifications, and relevant coursework

JH

Jose Marti technical high

High School Diploma

0

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Keanu Elliott - Customer Service Representative - Ibex | Himalayas