Andrew Francis

I am a dedicated sales professional with a strong commitment to achieving results and fostering customer relationships. My experience as a Direct Sales Agent at Digicel allowed me to consistently meet and exceed sales targets, showcasing my ability to thrive in fast-paced environments. I pride myself on my exceptional rapport-building and negotiation skills, which have significantly contributed to increased customer loyalty and satisfaction.

In my role as a Customer Service Representative at Alorica, I managed over 55 sales and customer care calls daily, promoting premium products and achieving remarkable sales quotas. My proactive communication with clients post-sales has been instrumental in ensuring their ongoing satisfaction and addressing any concerns. Currently, as a Technical Support Representative at Startek, I leverage my technical expertise to troubleshoot issues effectively, maintaining a 95% positive customer satisfaction rating.