Open to opportunities

Nancy Nneamaka

@nancynneamaka

Message

I build strong client relationships through responsive customer support and operational coordination.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or client relations role where I can resolve customer needs, build strong relationships, manage communication and records, and contribute to reliable service delivery.

At PEM Security Services, I managed client communication across phone, email, and follow-up engagements, ensuring customers received prompt and professional support.

I built and maintained client relationships by addressing inquiries, providing tailored service solutions, coordinating onboarding, and supporting service delivery. I also maintained customer records, prepared reports, and tracked client interactions.

I supported the deployment of over 300 security personnel across multiple client locations while maintaining effective stakeholder communication.

I'm focused on delivering positive customer experiences through clear communication, issue resolution, organized documentation, and reliable operational support.

Experience

Work history, roles, and key accomplishments

Business Development Manager

PEM Security Services

Jan 2025 - Jul 2026 (1 year 6 months)

Managed client communications and built strong relationships to ensure satisfaction. Coordinated customer onboarding and supported service delivery, including deployment of over 300 security personnel.