Ibhami Amaso

I am a detail-oriented customer support, client success and administrative specialist with 4+ years' experience managing client relationships, coordinating operational tasks, and ensuring timely delivery of solutions. I am remote-ready and comfortable handling multiple priorities in fast-paced environments.

I maintained daily client communication via email, resolved escalated issues by liaising between clients and internal teams, and delivered consistent updates on campaigns and service timelines. My approach centers on empathy, clear communication, and timely resolution to maintain high satisfaction levels.

In administrative roles I coordinated schedules, prepared official correspondence, managed payroll processes at Pay Point, and produced monitoring and evaluation reports for senior management. I support compliance-driven program initiatives and strive to streamline operations while supporting business growth.