Nadia Savoie

Built a client-service business serving residential and small-business customers, managing pricing, scheduling, client acquisition, service delivery, retention and community partnerships.

Owned the sales cycle from opportunity development through discovery, demonstration, follow-up, objection handling and close, consistently closing 3–5 deals monthly against a 1.5-deal target.

Converted company-generated qualified SMB opportunities and closed 5–10 deals monthly against a 5-deal target in a fast-paced remote sales environment, selling high-ticket B2B SaaS contracts.

Built and operated a premium client-service business offering aesthetic, wellness and retail services, leading consultations, pricing, client communications, retention, branding and day-to-day operations.

Reset operating workflows to create a more functional sales flow, maintained CRM discipline, and reactivated dormant opportunities through targeted campaigns, recovering more than $300,000 in outstanding receivables.

Built and operated a women-focused moving and logistics business, managing a $100,000 operating budget, negotiating contracts, and coordinating vehicles, materials, staffing and scheduling.

Managed 100+ national account files across multiple divisions while handling approximately 100–150 order and client-resolution inquiries per day, and developed process maps and SOPs.

Resolved approximately 98% of escalated client referrals using investigation, active listening, negotiation and autonomous problem solving, and planned international call center relocations.

Managed 85–110 inbound client inquiries daily, educated customers on products and services, recommended appropriate alternatives and resolved account issues within policy.

Researched competitor activity and customer needs to inform sales strategy, provided English/French business translation, and merchandised 48+ national retail locations.