Open to opportunities

Marlene Naho

@marlenenaho

Message

Senior bilingual sales executive driving enterprise revenue through consultative B2B and B2C account growth.

Canada

Message

What I'm looking for

I’m looking for a remote Account Executive/Senior Enterprise Sales role at a high-growth SaaS or global organization, owning full-cycle B2B deals and bilingual stakeholder relationships to drive measurable revenue growth.

I’m a results-driven, trilingual Sales Executive with 12+ years of quota-carrying experience across full-cycle B2B and B2C. I generate $1M+ in annualized revenue, exceed quota, and leverage disciplined outbound prospecting, consultative discovery, and CRM pipeline management (Salesforce, HubSpot) to drive measurable performance.

I’m especially strong in complex, multi-stakeholder sales cycles—from first touch to close—covering negotiation, upselling, cross-selling, and renewals. I also bring hands-on team leadership through coaching and performance management, and I’m targeting a remote Account Executive, Senior Business Development, or Enterprise Sales role where bilingual relationship management directly fuels revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Remote Bilingual National Sales Rep

Current

Berlitz Language Center

Dec 2024 - Present (1 year 7 months)

Spearheads end-to-end national B2B and B2C sales pipeline, generating $87,000+ monthly revenue and surpassing quota. Delivers a 36% lead-to-client conversion rate and a 28% year-over-year increase in national sales using consultative discovery and CRM pipeline management (Salesforce, HubSpot).

National Sales Lead Generation Needs Analysis Solution Selling Pipeline Management Salesforce HubSpot Sales Forecasting KPI Tracking Quota Attainment

Remote Bilingual Sales & CS Specialist

Factors Group of Nutritional Companies Inc.

Mar 2022 - Sep 2024 (2 years 6 months)

Owned a portfolio of key B2C accounts, providing bilingual (EN/FR) support across the customer lifecycle. Drove incremental expansion revenue through upsell and cross-sell and handled escalated complaints via CRM-driven root-cause analysis to support retention.

Upselling Cross Selling & Customer Success Complaint Resolution Root Cause Analysis Retention Strategy

Center Director & Sales Lead

Jenny Craig Weight Loss Center

Jun 2021 - Mar 2022 (9 months)

Directed a sales team to consistently exceed monthly membership acquisition and revenue targets through coaching and performance management. Led localized go-to-market and community-partnership strategies and oversaw daily business operations, sales reporting, and team KPIs.

Team Leadership Sales Coaching Performance Management Go To Market Strategy Community Partnership Sales Reporting KPI Tracking Operations Management

Sales Manager & Brand Ambassador

MAC Cosmetics

Nov 2016 - Dec 2021 (5 years 1 month)

Drove sustained revenue growth through strategic product launches and live brand activations using consultative client selling. Recruited, trained, and mentored a sales team, and increased digital engagement to support foot traffic and in-store conversion.

Consultative Selling Product Launches Sales Enablement Clienteling

Bilingual Inside Sales & CS Rep

Maxwell Fabrics

Jan 2019 - Dec 2020 (1 year 11 months)

Managed high-volume B2B and B2C order processing in English and French, maintaining accuracy and client satisfaction standards. Identified and implemented process improvements to increase operational efficiency and reduce complaint rates.

Bilingual Customer Service (EN FR)Order Accuracy Process Improvement

Sales Consultant, Beauty & Fragrance

Sephora

Jun 2011 - Oct 2016 (5 years 4 months)

Exceeded individual monthly revenue targets through needs-based, consultative selling and strategic client profiling. Converted prospects into loyal buyers by delivering personalized beauty consultations and supporting high-impact product launches.

Consultative Selling Product Launches Revenue Targets Client Retention