Muriel C Paul
@murielcpaul
Highly motivated and results-oriented customer service professional.
What I'm looking for
I am a passionate and motivated individual with a proven track record of success in customer service. With over 7+ years of experience in customer-facing roles, I possess excellent communication and interpersonal skills, with a strong ability to build rapport and resolve customer issues. I am a highly organized and efficient team player with a strong work ethic, seeking a position with a company that values customer service and provides opportunities for professional development.
Throughout my career, I have demonstrated my ability to work in fast-paced environments, managing multiple tasks and responsibilities with ease. My experience as an Assistant Manager, Customer Care Representative, and On Call Supervisor has equipped me with the skills to provide exceptional customer service, manage teams, and resolve complex issues.
I am a quick learner, eager to take on new challenges and contribute to a company's success. I am confident that my skills, experience, and passion for customer service make me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Life Insurance Agent/Benefits Representative
National Income Life Insurance company
Jan 2024 - Present (1 year 4 months)
Called union members, verified information, presented benefits, and enrolled members in life insurance. Updated member information, sent follow-up emails, and created reports.
On Call Supervisor
Guardian Angel Senior Service
Dec 2022 - Jan 2024 (1 year 1 month)
Handled call outs, resolved issues with caregivers and clients, edited and scheduled CRM software.
Customer Care Representative/Wellness Advisor
YogaSix
Feb 2022 - Oct 2022 (8 months)
Managed appointments, provided accurate product information, sold memberships, and maintained the studio. Answered calls and offered solutions to clients.
Assistant Manager
ABC Location
Jan 2016 - Jan 2020 (4 years)
Assisted in managing employees, payroll, schedules, inventory, orders, and general expenses. Handled customer service correspondence via social media, email, or WhatsApp.
Education
Degrees, certifications, and relevant coursework
Muriel C hasn't added their education
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