Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@julietarosales
Dedicated customer service agent focused on exceeding sales goals.
United StatesI am a customer service agent with a strong commitment to exceeding sales goals and fostering long-term relationships with customers. My experience spans various roles where I have consistently created positive shopping experiences through high-quality customer care. I pride myself on being a bright, energetic, and motivated individual, skilled in data entry and complex data review.
Throughout my career, I have demonstrated my ability to communicate effectively and collaborate with teams to achieve common goals. I have a proven track record of handling customer inquiries professionally and efficiently, ensuring that all work is completed on time. My dedication to customer satisfaction has been recognized, as I ranked as the most effective sales representative in my region during my tenure at Pure Pest Control.
With a strong background in sales and retention, I have successfully enrolled individuals into Medicare plans and educated customers about various services. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and make a positive impact.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
ALPHABRODER, INC / S&S Activewear
Oct 2022 - Present (3 years 1 month)
Handled over 10 customer contacts per hour, maintaining high metrics and KPI performance. Communicated with various internal departments including back office, merchandising, and credit reps. Processed orders via email and phone, troubleshot web user issues, and managed payment information for transactions.
Alorica
Jan 2022 - Present (3 years 10 months)
Assisted customers with COVID vaccination scheduling, accessing prescriptions online, and setting up vaccination records. Provided timely assistance on orders, ensuring customer needs were met efficiently. Maintained a high level of customer satisfaction through effective communication and problem-solving.
Alorica
Sep 2019 - Present (6 years 2 months)
Enrolled qualified individuals into Cigna Medicare plans, discussing plan details such as skilled nursing facilities, drug tiers, and Medigap coverages. Followed strict Medicare guidelines on sales, determining individual qualifications and selecting plans that best fit their needs. Discussed various coverage options including COBRA, retiree, and VA coverage.
Alorica
Oct 2017 - Present (8 years 1 month)
Managed sales and retention for Sam's Club, handling orders, tracking shipments, and processing membership renewals. De-escalated calls, resolved issues promptly, and educated customers on cash back rewards programs. Retained members by selling membership benefits and issuing electronic gift cards as appropriate.
Pure Pest Control
Oct 2016 - Present (9 years 1 month)
Generated invoices, processed credit card payments, and explained service cycles to customers. Managed appointment scheduling via text and email, and handled high call volumes for appointments and dispatching with technicians and sales teams. Contracted new commercial customers and meticulously notated each account.
USA Sports Inc
Jan 2016 - Present (9 years 10 months)
Attended local, regional, and national trade shows for product development training. Compiled weekly monetary reports and records for managers, and inputted various purchase orders and invoices. Updated tracking information for dealers and communicated with customers via email and phone regarding shipment inquiries and product information.
Degrees, certifications, and relevant coursework
Diploma, General Studies
2014 - 2022
Completed high school education, earning a diploma. Furthered studies at Lonestar College in Fall 2022, focusing on life, accident, health, and HMO.
Software and tools used professionally
United StatesYou can contact Julieta and 90k+ other talented remote workers on Himalayas.
Message JulietaChara Payne
Customer Service Representative, Highmark Wholecare
Briana Rogers
Benefit Advisor/Credentialing Specialist, Direct Path GreenLight
DWDenisha White
Overnight Stocker, Walmart
INDIA BECTON
Customer Service, Amazon
Heather Barbre
Claims Admin Assistant, ALFA INSURANCE
Mahogany Brown
Customer Service Representative, CVS Caremark
Danielle Harrington
Customer Service Representative Remote, Concentrix
Jasmine Williams
Night Shift Leader, Fairbanks Court Assisted Living
Shenira Mcmeans
Sales Specialist, Alorica
Jasmine Whitehead
Customer Service Representative, AnswerNet
