Moyosore Oladinni

I am a customer-focused professional with over three years of experience in delivering exceptional service and driving sales. My journey has taken me through various roles where I have honed my skills in customer service, problem-solving, and team collaboration. I thrive in dynamic environments, always aiming to bring a positive and results-oriented approach to every interaction.

In my recent role as a Front of House at Stirling Hotel Services, I successfully contributed to a 15% increase in additional revenue through effective up-selling techniques. My ability to build meaningful connections with guests has been pivotal in enhancing their experience and ensuring their satisfaction. Previously, as a Business Concierge Officer at Providus Bank Limited, I improved the First Call Resolution score by an impressive 80.5%, showcasing my dedication to resolving customer issues efficiently.