Tanjim Rahman

I am an enthusiastic, customer-focused professional with strong experience in sales environments and front-of-house guest services. I consistently deliver premium service under high-pressure conditions while maintaining a professional and polished presence.

I guide customers through product and room options using consultative selling, clear communication, and accurate management of bookings and orders. My approach emphasizes understanding individual needs and recommending tailored solutions that increase satisfaction and drive sales.

I have proven ability to hit daily sales targets and support high occupancy through effective follow-up and efficient service. I collaborate well with teams, adapt quickly to changing demands, and use technology confidently to manage enquiries and transactions.

I am completing studies in Business and Management at Cardiff Metropolitan University and seek opportunities where I can apply my customer service expertise, develop professionally, and contribute to a customer-centric team culture.