Mousam Sahoo

Generated 200+ qualified leads per month, exceeding target by 15% and increasing monthly revenue 30% YoY through outbound efforts (email, LinkedIn, cold calls). Optimized Zoho and Pepsales.ai CRM workflows to cut lead response time 40% and improved demo-to-close ratio 25% with 5+ customized sales pitches.

Facilitated 50+ property tours monthly, improving buyer feedback scores by 20% and closing 10+ property sales to increase revenue 15% and exceed quarterly targets by 8%. Secured 10+ new client leads monthly via cold calling, contributing to a 12% increase in referral-based revenue.

Increased client retention by 50% by building relationships and resolving communication issues, while improving customer satisfaction by resolving 95% of post-sale technical issues. Conducted competitive analysis to identify 5–10 potential clients monthly, driving a 10% increase in lead generation and a 15% revenue-per-client increase.

Improved client retention by 12% by resolving engagement challenges and generated 15% revenue growth through initiatives addressing market penetration. Reduced resolution time by 20% for escalated complaints and increased forecast accuracy by 5% by recording sales calls in CRM.

Managed client accounts to increase satisfaction scores by 10% and designed sales presentations that improved conversion rates by 10%. Recruited and trained 3 sales representatives, exceeding quota by 15% in their first quarter, and grew sales engagement by 12% using CRM to track opportunities and account history.

Increased revenue by 15% by identifying customer needs and strengthening the sales pipeline through engagement with 20+ customers weekly. Achieved 95% resolution rate for escalated inquiries, maintained 24-hour response times, and delivered a 10% revenue growth over 6 months through strategic planning.

Increased customer satisfaction by 15% by resolving service challenges and handling 90% of client inquiries to maintain survey-based quality. Negotiated with 5+ key clients to secure a 100% client satisfaction rate, while delivering 100% on-time project progress reports.

Managed a large customer database to increase qualified sales leads by 10% and grew revenue 12% through market expansion efforts and strategic partnerships. Improved customer satisfaction through proactive issue resolution, built partnerships with 20+ key clients, and increased qualified lead volume by targeting new prospects.

Managed lead qualification and customer interactions, delivering service exceeding expectations of 90% of clients. Streamlined order tracking by entering data into Salesforce CRM (20% efficiency improvement) and increased prospect identification by 10% through market and customer research.

Improved sales performance by increasing repeat sales 15% through personalized service and raising conversion rates 10% via tailored presentations. Researched market trends to identify 3 new segments, trained 5 junior sales representatives, and increased scheduled sales presentations by 15–20% by addressing pipeline stagnation.

Completed Google Prompting Essentials on Coursera in 2025.

Completed the Google Prompting Essentials Specialization on Coursera in 2025.

Completed GoogleAI Essentials V1 on Coursera in 2025.

Completed the Google AI Essentials Specialization on Coursera in 2025.

Pursuing or completed an MBA in Marketing & Systems at KIIT School of Management. Exact completion year was not provided.

Studied Chemical Engineering and earned a B.Tech from G.I.E.T Gunupur. Exact completion year was not provided.