Elizabeth Ene

With over 5 years of experience in customer service, I have honed my skills in addressing diverse customer needs through various communication channels, including phone, email, and chat. My professional journey has equipped me with the ability to resolve complex issues while maintaining high levels of customer satisfaction. I take pride in my commitment to delivering tailored solutions that foster loyalty and enhance the customer experience.

In my recent role as a Cold Caller at RBC Insurance Canada, I successfully managed inbound and outbound communications, consistently exceeding call and conversion targets. My experience at Lectern Insurance Brokers Ltd further solidified my organizational skills, where I efficiently managed schedules and prepared critical meeting documentation. I am adept at using CRM systems and maintaining accurate records, ensuring that all interactions are logged and tracked effectively.