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Mosebolatan Emmanuel

@mosebolatanemmanuel

I am a customer service professional with 3+ years delivering high-volume support and CRM-driven solutions.

Nigeria
Message

What I'm looking for

I seek remote or hybrid customer service and virtual assistant roles where I can apply CRM, scheduling, and social media skills, collaborate across time zones, and grow into greater responsibility.

I am a smart, reliable, detail-oriented customer service representative with over three years' experience supporting customers in both remote and on-site environments. I handle high call volumes, resolve complaints, and manage reservations and inquiries—often handling 80+ interactions per shift—while improving client satisfaction through optimized workflows.

I hold a Certified Virtual Assistant (ALX) credential and a Social Media Management certificate (Udemy), and I am proficient with Microsoft Office, Google Workspace, Trello, Asana, and CRM tools. I thrive in cross-time-zone teams, deliver tasks on time, and bring strong communication, multitasking, and project-management skills to roles in customer support, virtual assistance, and social media coordination.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Udemy logoUD

Udemy

Certificate, Social Media Management

Completed Social Media Management certificate on Udemy in 2025, covering content scheduling and audience engagement strategies.

ALX Africa logoAA

ALX Africa

Certificate, Virtual Assistance

Completed Certified Virtual Assistant training with ALX in 2024, focusing on virtual administration and remote collaboration tools.

Federal University of Agriculture, Abeokuta logoFA

Federal University of Agriculture, Abeokuta

Bachelor of Science, Aquaculture and Fisheries Management

Bachelor of Science in Aquaculture and Fisheries Management completed at the Federal University of Agriculture, Abeokuta in 2023.

Tech stack

Software and tools used professionally

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Mosebolatan Emmanuel - Virtual Assistant - ALX | Himalayas