Open to opportunities

Mosebolatan Emmanuel

@mosebolatanemmanuel

Message

I am a customer service professional with 3+ years delivering high-volume support and CRM-driven solutions.

Nigeria

Message

What I'm looking for

I seek remote or hybrid customer service and virtual assistant roles where I can apply CRM, scheduling, and social media skills, collaborate across time zones, and grow into greater responsibility.

I am a smart, reliable, detail-oriented customer service representative with over three years' experience supporting customers in both remote and on-site environments. I handle high call volumes, resolve complaints, and manage reservations and inquiries—often handling 80+ interactions per shift—while improving client satisfaction through optimized workflows.

I hold a Certified Virtual Assistant (ALX) credential and a Social Media Management certificate (Udemy), and I am proficient with Microsoft Office, Google Workspace, Trello, Asana, and CRM tools. I thrive in cross-time-zone teams, deliver tasks on time, and bring strong communication, multitasking, and project-management skills to roles in customer support, virtual assistance, and social media coordination.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

ALX

Jan 2024 - Present (1 year 8 months)

Completed intensive virtual administration training and coordinated team projects using Trello, Asana, and Google Workspace, delivering tasks on time with strong accuracy.

Trello Asana Google Workspace Remote Collaboration Time Management Communication