ITOHAN ITEBIYE
@itohanitebiye
Reliable customer service and virtual assistant with 3 years of experience.
What I'm looking for
I am a reliable and detail-oriented professional with three years of experience in customer service, virtual assistance, and administrative support. My strong communication skills and organizational abilities allow me to manage multiple tasks effectively. I am well-prepared to support remote teams in fast-paced environments, delivering high-quality results with efficiency and attention to detail.
In my role as a Customer Service Representative, I delivered high-level support by handling inquiries, complaints, and order processing in a professional manner. I assisted customers via phone, email, and chat, ensuring their issues were resolved promptly. As a Virtual Assistant, I provided remote administrative support, managed social media accounts, performed data entry, conducted online research, and scheduled meetings, all while collaborating closely with clients to improve business processes.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Auchi Polytechnic
Jan 2022 - Jul 2024 (2 years 6 months)
Delivered high-level customer support, handling inquiries, complaints, and order processing efficiently. Assisted customers via phone, email, and chat, ensuring timely resolution of issues.
Virtual Assistant
Self Employed
Jan 2020 - Jan 2021 (1 year)
Provided remote administrative support, managing social media accounts, performing data entry, conducting online research, and scheduling meetings. Collaborated with clients to improve business processes.
Education
Degrees, certifications, and relevant coursework
Auchi Polytechnic
National Diploma, Information Technology
2022 - 2024
Delivered high-level customer support, handling inquiries, complaints, and order processing in a professional and efficient manner. Assisted customers via phone, email, and chat, ensuring their issues were resolved in a timely fashion.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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