Adaeze Ezeabasili
@adaezeezeabasili
Remote customer service professional blending calm support, social media coordination, and clear communication.
NigeriaWhat I'm looking for
I’m a dedicated, warm customer service professional with proven experience in client relationship management, social media coordination, and complaint resolution. I’m known for staying calm under pressure, communicating clearly, and making sure customers feel heard and satisfied.
In my current role as a Remote Customer Service Representative | Virtual Assistant, I help maintain a strong customer experience in a remote environment. I’m fully equipped and eager to deliver excellent service, supported by skills like appointment scheduling, message monitoring, and prompt inquiry handling.
Previously, I worked as a Social Media Manager and a Customer Service & Sales Representative, managing daily posting, client/prospect communication, and smooth follow-ups. From handling inquiries and complaints for 50+ clients to managing order processing, payment collection, and inventory tracking, I’ve built lasting client relationships that drive referrals and repeat business.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Real Estate Company
Jan 2024 - Present (2 years 4 months)
Managed daily social media posting and client communications, scheduling appointments and responding to inquiries to maintain consistent brand engagement and high client satisfaction.
Customer Service & Sales
Self-Employed
Jan 2021 - Jan 2024 (3 years)
Handled inquiries and complaints for 50+ clients, resolving issues calmly while managing order processing, payment collections, and inventory tracking to drive repeat referrals.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Food Science and Technology
Built strong research, analytical, and interpersonal communication skills transferable to customer-facing roles.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Adaeze?
You can contact Adaeze and 90k+ other talented remote workers on Himalayas.
Message AdaezeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
