Monika Venter

Overseeing operations administration and management, ensuring efficient processes and team coordination.

Managed store operations and staff, ensuring performance and customer service standards.

Managed training and HR administration, including employee relations and policy implementation.

Managed training and administration remotely, overseeing training programs and administrative operations.

Oversaw HR administration, training, and departmental support, managing 70 employees and handling leave applications, engagements, discharges, contracts, and policy revisions.

Handled reception and switchboard, rent contracts and management, debtors and creditors, website listings, and provided au pair services.

Managed office administration, daily operations, health and safety files, bookkeeping, VAT calculations, debtors and creditors, salary calculations, and reception.

Managed day-to-day operations, sales, admin tasks, procurement, shift management, staff training, and salary calculations.

Handled daily administration, financial reporting, money management, clerical duties, staff and shift management, and sales across departments.

Studying the psyche of human behavior, with one year remaining to attain registration as a Child Counsellor and Play Therapist.

Completed a short learning program in People Management, with certificate attached.

Completed a short learning program in Labor Relations, with certificate attached.

Matriculated with B.A acceptance and two distinctions, and won the Principal Award for endurance and achievement.

Completed a Certified Life Coach course, focusing on coaching employees through daily obstacles and personal self-awareness.

Certified as a Lean Six Sigma Yellow Belt, with certificate attached.

Completed a short learning program in General Management and Communications, with certificate attached.