Phillippa Atkins
@phillippaatkins
Experienced Office Manager with a strong background in operations management.
What I'm looking for
I am a highly accomplished and versatile professional with over three decades of experience in Operations Management, Executive Assistance, and Human Resources. Currently, I serve as the Office Manager at You. Realty, where I oversee agency operations, compliance, and staff training. My role involves implementing strategic plans and ensuring financial processes align with regulations, which has significantly enhanced operational efficiency.
Throughout my career, I have demonstrated strong leadership and a hands-on approach to driving performance. My journey began in the hospitality industry, where I developed a commitment to exceptional service and resilience under pressure. I have successfully managed teams, streamlined operations, and fostered positive relationships within the real estate community, all while staying updated on industry trends and technological advancements.
Experience
Work history, roles, and key accomplishments
Office Manager
You. Realty
Sep 2017 - Present (7 years 11 months)
Managed agency operations, compliance, financial processes, staff training, and rental management services. Developed and implemented strategic plans, oversaw financial compliance, and led marketing strategies to attract clients and agents.
Sales Manager
Makarios Chemical
Mar 2014 - Aug 2017 (3 years 5 months)
Oversaw sales operations across George, Oudtshoorn, Mossel Bay, and Knysna areas. Established and streamlined the sales department, including all processes and procedures.
Admin Office Manager
The Branch Office (UPAT and Xlink)
Apr 2012 - Feb 2014 (1 year 10 months)
Provided full administration and office management functions, including HR administration, financial administration, and client liaison. Supported sales and telesales teams and managed staff support.
Marketing Manager
Canton Trading
Feb 2011 - Mar 2012 (1 year 1 month)
Conducted international market intelligence and managed marketing for all developments to prospective clients. Delivered marketing presentations and handled general office and project administration.
Administration Officer
UTi Sun Couriers
Jul 2010 - Jan 2011 (6 months)
Performed full administration functions for the office, including HR administration, financial administration, and client liaison. Managed the capturing of account copies, PODs, and CODs on the system.
Stay at Home Mom
N/A
May 2007 - Jun 2010 (3 years 1 month)
Engaged in various community projects during this period. Focused on personal and family responsibilities.
Marketing Officer and Executive Assistant
Thebe Exhibitions and Events
Jun 2007 - Dec 2007 (6 months)
Served as Executive Assistant to the Managing Director and held marketing responsibilities for corporate marketing. Managed high-level administrative tasks and strategic marketing initiatives.
Executive Assistant
Africon
May 2000 - Apr 2007 (6 years 11 months)
Provided comprehensive executive assistance, including marketing coordination for the business unit and acting as HR liaison. Supported the Commercial Sector Leader and managed technical administrative coordination for civil and structural drawings.
Principal Administrative Assistant
University of the Witwatersrand
Jun 1999 - Apr 2000 (10 months)
Provided personal assistance to the Director of Buildings and Facilities, handling day-to-day executive secretarial duties. Assisted maintenance staff with queries, arranged technical meetings, and supervised junior administrative staff.
Temp Position
Kelly Personnel
Jan 1999 - May 1999 (4 months)
Performed general typing duties and assisted in the administration of funds for various companies. Supported agency operations through administrative tasks.
Personal Assistant
Technikon Witwatersrand - School of Homoeopathy and Chiropra
Feb 1996 - Oct 1998 (2 years 8 months)
Provided full personal assistant functions, including typing class tests and coordinating student/lecturer and board meetings. Managed selection interviews for new students.
Human Resources Officer
Technikon Witwatersrand - Human Resources
Mar 1993 - Jan 1996 (2 years 10 months)
Assisted the Chief Officer with full HR functions for part-time lecturers, including appointments, salaries, and leave management. Supported the leave system for other Technikon staff and managed pension-related administration.
Church Secretary
Mayfair Baptist Church
Jan 1992 - Feb 1993 (1 year 1 month)
Performed general secretarial duties and assisted with the feeding scheme for underprivileged individuals. Worked with junior youth groups, contributing to community support.
Receptionist
Industrial Council for the Catering Industry
Jan 1989 - Dec 1991 (2 years 11 months)
Managed general reception and switchboard duties, providing secretarial administration for the Company Secretary. Handled incoming calls and administrative tasks efficiently.
Education
Degrees, certifications, and relevant coursework
PPRA
Professional Designation Examination Level 5, Real Estate
2025 - 2025
Grade: n/a
Completed the Professional Designation Examination Level 5 (PDE5) through the Property Practitioners Regulatory Authority (PPRA), the final qualification step to register as a Principal or Master Property Practitioner in South Africa. This examination assesses a deep understanding of real estate legislation, ethics, business management, and compliance, demonstrating readiness to manage a real esta
Services SETA
National Qualification Framework Level 5, Real Estate
2024 - 2025
Grade: NQF5
Holds a qualification at NQF Level 5, a post-matric national qualification in South Africa, focusing on advanced knowledge and practical skills. This qualification prepares for more senior or supervisory roles within the sector and is recognized by the South African Qualifications Authority (SAQA), aligned with national standards for occupational and professional competence.
Services SETA
Further Education and Training Certificate, Real Estate
2024 - 2024
Grade: NQF4
Obtained a Further Education and Training Certificate (FETC) at NQF Level 4, registered on the South African National Qualifications Framework. This qualification is equivalent to a high school senior certificate or matric level, focusing on both academic knowledge and practical skills in Real Estate, providing foundational and vocational training in the field.
PPRA
Professional Designation Examination Level 4, Real Estate
2024 - 2024
Grade: n/a
Completed the Professional Designation Examination (PDE4) through the Property Practitioners Regulatory Authority (PPRA). This national board exam assesses practical knowledge, ethical conduct, and understanding of legislation in the real estate sector, certifying the candidate meets professional standards to upgrade from intern to full-status Property Practitioner in South Africa.
SEDA
Certificate, Export
2009 - 2009
Grade: Certificate
Completed a practical course focused on preparing businesses for international trade. Covered export readiness, global market research, customs procedures, Incoterms, international pricing, and the development of an export marketing plan.
Rosebank Bible College
Certificate, Theology
1989 - 1989
Grade: Certificate
Completed the first year of theological studies, focusing on Biblical foundations, Christian doctrine, spiritual formation, and ministry training. This provided a strong base in theological principles and practical ministry skills.
Youth With A Mission (YWAM)
Discipleship Certificate, Discipleship Training
1988 - 1988
Grade: Discipleship Certificate
Completed an intensive six-month program combining biblical teaching, personal development, cross-cultural training, and practical outreach. Focused on spiritual growth, leadership, missions, and community service, fostering a holistic approach to personal and spiritual development.
Western High
National Senior Certificate, General Studies
1987 - 1987
Grade: 12
Obtained the National Senior Certificate, equivalent to a high school matriculation. This foundational qualification prepared for further education and entry into the professional world.
Tech stack
Software and tools used professionally
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Location
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