Looking for a job

Natasha Burger

@natashaburger

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Exceptionally well-organized client/customer service and administrative controller

South Africa

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What I'm looking for

I am looking for a challenging role that utilizes my exceptional organizational skills, analytical abilities, and experience in administration, procurement, and customer service. I am a team player with a calm demeanor and a passion for problem-solving and process improvement.

I am a highly organized and experienced administrative professional with over 20 years of service, admin, and analytical experience. I have worked in various industries and have always maintained a professional approach while excelling at working with teams to achieve a common goal for the company's betterment.

Throughout my career, I have always kept up to date with new laws, technical trends, and innovative ways to problem-solve and complete my duties. I have a calm demeanor and often act as a human fire extinguisher between the technical resource and the corporate client.

I currently work as an Operations Manager and manage 15 staff members working in my department, providing training for all new recruits. I am skilled in administration, company reporting, revenue growth, policy document creation, quoting, procurement, invoicing, deal-closing, training, document handling, customer service, team leadership, calendar coordination, HR, interviews, call scripting, disciplinary hearings, analytical document predictions, and profit assessments.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Taking Care of Business (TCB)

Jan 2024 - Present (1 year 5 months)

As Operations Manager, I coordinate branch operations, manage a team of 15 staff, and oversee training and development. My role includes managing logistics, health and safety, and implementing solutions for operational efficiency.

Team Leadership Training Operations Management Health and Safety Problem Solving Time Management Communication Resource Management Process Improvement

Procurement Head

Putzmeister SA

Apr 2017 - Jan 2024 (6 years 9 months)

In my role as Procurement Head, I managed client communications, oversaw inventory, and coordinated travel arrangements. I successfully negotiated discounts and processed significant volumes of goods, enhancing profitability.

Procurement Client Communication Inventory Management Negotiation Travel Coordination Team Collaboration Problem Solving Administrative Support

Real Estate Consultant

Jerlin Estates

Apr 2015 - Apr 2017 (2 years)

As a Real Estate Consultant, I handled internal sales and order processing for residential properties, facilitating numerous contract negotiations and maintaining organized documentation for the brand.

Negotiation Order Processing Documentation Management Event Coordination Communication Customer Service Market Analysis

General Manager

Fleet Street Publications

Jan 2010 - Apr 2015 (5 years 3 months)

I served as General Manager and HR head for the JHB branch, overseeing call center operations, conducting interviews, and training agents on company policies and procedures.