Open to opportunities

mpho nontando

@mphonontando

Message

Results-oriented HR and administration professional driving operational excellence and data-driven processes.

South Africa

Message

What I'm looking for

I am seeking a role in HR or administration where I can apply project administration, data management and training coordination skills within a collaborative, growth-oriented organization.

I am a results-oriented HR and administration professional with extensive experience in project administration, HR support, data capturing and customer care across non-profit and corporate environments. I have led large programs, managed onboarding and offboarding, coordinated events and training, and consistently delivered accurate data management and reporting to support operational goals.

Throughout my career I have overseen budgets, managed office operations, trained and supported staff, and improved accessibility through digital migrations. I bring strong communication, organization, and problem-solving skills, a track record of managing scholarship and learning programs, and a commitment to confidentiality and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

DQ Staffing Solution

Feb 2024 - Present (1 year 7 months)

Determine customer needs and deliver product solutions, consistently meeting or exceeding sales quotas while building and maintaining client relationships and delivering training to customers and sales representatives.

Sales Client Relationship Management Training Development Market Research Data Collection Communication Time Management Problem Solving

Senior Administrator

The Click Foundation

Oct 2021 - Dec 2023 (2 years 2 months)

Managed office operations, HR data capture and record-keeping, and coordinated meetings and events while handling communications and compiling regular data reports to support organisational administration.

Office Administration Data Entry Event Coordination Microsoft Office Customer Service Reporting

Project Administrator

Reata Services

Jul 2017 - Sep 2021 (4 years 2 months)

Led administration for a global scholarship program, produced project plans with budgets, managed onboarding/offboarding and maintained stakeholder communication and project records.

Project Management Budgeting Onboarding Stakeholder Management Reporting Program Coordination

Project Administrator

Liberty Group

Jan 2017 - Jun 2017 (5 months)

Oversaw administration for non-profit initiatives, managed project delivery against goals and budgets, scheduled meetings and maintained compliance-aligned records and reporting.

Compliance Meeting Coordination Reporting Record keeping

Admin Clerk

Southern Trading

Apr 2015 - Jan 2017 (1 year 9 months)

Performed front-office duties, managed calendars and supplies, processed invoices and payments, and coordinated events while maintaining inventory and vendor relations.

Administration Calendar Management Invoicing Inventory Management Customer Service

HR Officer

Mobilize Outsourcing Solutions

Feb 2013 - Mar 2015 (2 years 1 month)

Supported recruitment and screening processes, conducted reference and background checks, performed data-capturing of applicant documents, and assisted with client contract and performance discussions.

Recruitment Screening Background Checks

Receptionist

Kelly Group

Jan 2012 - Mar 2013 (1 year 2 months)

Managed reception duties including visitor handling, calls and appointments, assisted recruitment admins with CV preparation and shortlisting, and maintained basic accounts records.

Data Entry Records Management

Contact Centre Agent

Eskom Call Centre

Jul 2009 - Dec 2012 (3 years 5 months)

Handled inbound and outbound customer calls regarding accounts, disconnections/reconnections, meter readings and outages, processed payments and conducted satisfaction surveys.

Customer Service Survey