In my next role, I’m looking for an operations or program management position where I can apply my strengths in process optimization, cross-functional coordination, and strategic execution. I’m particularly drawn to fast-paced, growing environments that prioritize operational clarity and value systems that help teams work more efficiently.
Monica Chatterjee
@monicachat
Strategic Operations Leader | Driving Process Optimization & Fortune 500 Partnerships
What I'm looking for
A data driven operations leader with 7+ years driving growth strategies, I am currently the Vice President of Operations at a mid-sized niche tech company where I specialize in project management, growth strategies, and driving operational efficiencies. This includes operations scaling, process optimization (digital transformation, metric analysis, performance tracking), and partnerships, as well as working closely with the CEO to contribute to strategic short-term and long-term planning.
As the cross-functional head of operations I partner with C-suite executives as well as lead a high-impact 16-member transformation team across Ops, Finance, Marketing, HR, Legal and other functions within the organization to grow the business and set the next stages for success. My expertise includes contract lifecycle management, brand growth, talent strategy, and process optimization. As such, I've been instrumental in transforming employee engagement and contract management, thus aligning workforce development initiatives with business objectives. Some of my key successes include advising on long-term strategic planning for 25+ managers, thereby increasing overall productivity and improving company-wide cost efficiencies as part of a renewed plan for operational excellence.
Empathy and compassion are at the core of my leadership. They’ve been invaluable components in building trust with my team and partners, shaping meaningful policies, and driving cross-functional initiatives through constructive engagement. In a customer-first company culture, a compassionate leader fosters a positive work environment that effectively helps to retain top talent.
Beyond work I love learning new skills, whether it’s a new language or a dance form. I can speak five languages with varying levels of proficiency and have experience in six dance styles. Currently, I’m learning French and improving my dance techniques through dancers’ workout forms. And I bring this very same creative energy to my work, always thinking outside the box as much as pushing new limits.
Experience
Work history, roles, and key accomplishments
Vice President – Operations
Rebaca Technologies
Jun 2018 - Present (7 years)
16 direct reports in cross-functional teams, including Finance, Legal, Operations, HR and Administration
Expertise in executing strategic initiatives, boosting operational agility by 18% and saving $50K annually. Skilled in process optimization and organizational scaling to drive business growth
Digital Marketing Manager
Rebaca Technologies
Feb 2017 - Jun 2018 (1 year 4 months)
Led full-scale website redevelopment and digital marketing efforts in collaboration with the Sales Director, Engineering Heads, and a marketing consultant. Boosted lead generation by 16% and secured 23 conference invites through strategic content updates, SEO/SEM, and targeted social media campaigns.
Project Manager
Rebaca Technologies
Feb 2016 - Feb 2017 (1 year)
Reduced customer escalations by 54% by driving project management tools and improving communication between technical and business teams. Collected and documented client feedback to drive enhancements and align with business objectives.
Education
Degrees, certifications, and relevant coursework
Santa Clara University, Leavey School of Business
Bachelor of Commerce, Management Information Systems
2011 - 2015
Activities and societies: • Club Activities: Managed budget of $60,000 as Finance Manager of Multi-Cultural Center • Grant: SCU Incentive
Capstone Project: Developed business proposal for SeaWorld, including SWOT, Competitor, PESTEL, and 5 Forces analyses, with financial assessment and strategic recommendations to reduce revenue decline
Tech stack
Software and tools used professionally
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Location
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Social media
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