Open to opportunities

Nicole Kaufman

@nicolekaufman

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Strategic operations and executive support professional with a decade of experience

United States

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What I'm looking for

Seeking to leverage startup expertise in a larger corporate setting, focusing on process improvement and operational excellence.

As a seasoned operations and executive support professional, I leverage my expertise in process optimization, project management, and leadership efficiency to drive business growth and enhance client relations. With a proven track record of managing complex projects, reducing operational costs, and improving client satisfaction, I excel in fast-paced, high-growth environments.

Throughout my career, I have demonstrated my ability to lead cross-functional teams, implement scalable solutions, and support C-level executives in achieving their strategic objectives. My expertise in project and operations management, executive support, financial management, and client relations has enabled me to make a significant impact in various industries.

I am now seeking to leverage my startup expertise in a larger corporate setting, focusing on process improvement and operational excellence. With my strong skills in strategic planning, process optimization, and project execution, I am confident in my ability to drive business growth and enhance leadership efficiency.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Haptech Defense Systems

Dec 2022 - Present (2 years 6 months)

Led client product integration efforts, managed ongoing client support, and conducted outreach initiatives, resulting in a seamless customer experience and driving business growth.

Project Management Client Management Customer Experience Operations Management Process Optimization

Chief of Staff

Cyber Pop-up Inc.

May 2022 - Dec 2022 (7 months)

Optimized CEO's administrative functions, directed HR, legal, and financial operations, and led the development of an onboarding program, achieving operational efficiency gains and improving financial controls.

Operations Management HR Management Financial Management Onboarding

Operations Manager - Business Development

1798 Consultants

Apr 2021 - Feb 2022 (10 months)

Enhanced client acquisition strategies, led a company-wide website overhaul, and managed cross-functional special projects, driving business growth and market reach expansion.

Business Development Client Management Project Management

Executive Assistant to the CEO / Co-Founder

Ready

Jan 2019 - Apr 2021 (2 years 3 months)

Streamlined CEO's operational workflow, spearheaded communication and stakeholder engagement strategies, and co-led a successful Series A funding initiative, securing investment and tripling company valuation.

Operations Management Communication Strategy Stakeholder Engagement Fundraising

Executive Assistant to the CEO

ILSI Engineering

Dec 2016 - Jan 2019 (2 years 1 month)

Ensured seamless project continuity, optimized executive scheduling and task prioritization, and improved project documentation and compliance processes.

Project Management Scheduling Prioritization Compliance Management

Executive Assistant to the President and CEO

Woodward Design + Build

Dec 2014 - Dec 2016 (2 years)

Managed executive schedules and communication channels, created an internal employee newsletter, and coordinated multi-million dollar projects, delivering on-time results.

Executive Communication Scheduling Communication Project Coordination Newsletters

Project Administrator

SKANSKA USA

Jan 2012 - Dec 2014 (2 years 11 months)

Oversaw logistics and compliance for a $1.2B hospital project, managed subcontractor relations, and ensured on-time delivery and regulatory adherence.

Project Management Logistic Management Compliance Management

Education

Degrees, certifications, and relevant coursework

Xavier University of Louisiana

Bachelor of Arts, Mass Communications

2004 - 2008

Completed a Bachelor of Arts in Mass Communications with a focus on Public Relations, gaining skills in communication strategies, media relations, and public engagement.