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@nicolekaufman
Strategic operations and executive support professional with a decade of experience
As a seasoned operations and executive support professional, I leverage my expertise in process optimization, project management, and leadership efficiency to drive business growth and enhance client relations. With a proven track record of managing complex projects, reducing operational costs, and improving client satisfaction, I excel in fast-paced, high-growth environments.
Throughout my career, I have demonstrated my ability to lead cross-functional teams, implement scalable solutions, and support C-level executives in achieving their strategic objectives. My expertise in project and operations management, executive support, financial management, and client relations has enabled me to make a significant impact in various industries.
I am now seeking to leverage my startup expertise in a larger corporate setting, focusing on process improvement and operational excellence. With my strong skills in strategic planning, process optimization, and project execution, I am confident in my ability to drive business growth and enhance leadership efficiency.
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Work history, roles, and key accomplishments
Haptech Defense Systems
Dec 2022 - Present (2 years 11 months)
Led client product integration efforts, managed ongoing client support, and conducted outreach initiatives, resulting in a seamless customer experience and driving business growth.
Cyber Pop-up Inc.
May 2022 - Dec 2022 (7 months)
Optimized CEO's administrative functions, directed HR, legal, and financial operations, and led the development of an onboarding program, achieving operational efficiency gains and improving financial controls.
1798 Consultants
Apr 2021 - Feb 2022 (10 months)
Enhanced client acquisition strategies, led a company-wide website overhaul, and managed cross-functional special projects, driving business growth and market reach expansion.
Ready
Jan 2019 - Apr 2021 (2 years 3 months)
Streamlined CEO's operational workflow, spearheaded communication and stakeholder engagement strategies, and co-led a successful Series A funding initiative, securing investment and tripling company valuation.
ILSI Engineering
Dec 2016 - Jan 2019 (2 years 1 month)
Ensured seamless project continuity, optimized executive scheduling and task prioritization, and improved project documentation and compliance processes.
Woodward Design + Build
Dec 2014 - Dec 2016 (2 years)
Managed executive schedules and communication channels, created an internal employee newsletter, and coordinated multi-million dollar projects, delivering on-time results.
SKANSKA USA
Jan 2012 - Dec 2014 (2 years 11 months)
Oversaw logistics and compliance for a $1.2B hospital project, managed subcontractor relations, and ensured on-time delivery and regulatory adherence.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Mass Communications
2004 - 2008
Completed a Bachelor of Arts in Mass Communications with a focus on Public Relations, gaining skills in communication strategies, media relations, and public engagement.
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