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Gustavo Rengifo

@gustavorengifo

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Hands-on operations leader with expertise in process optimization.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a hands-on operations leader with over 10 years of experience in process optimization, departmental alignment, and internal team development. My proven track record includes improving workflow efficiency, fixing fragmented systems, and helping organizations scale sustainably. Currently, I serve as the Assistant Vice President of Operations at a healthcare staffing firm, where I focus on building reliable processes and reducing inefficiencies.

Throughout my career, I have successfully implemented new workflows and standard operating procedures (SOPs) that improved operational efficiency by 20% and reduced avoidable costs by 15%. I have a strong interest in bringing practical solutions to tech, healthcare, or legal environments, and I excel at translating complex business operations into technical requirements. My collaborative approach has allowed me to work cross-functionally, ensuring that operations can scale with demand while continuously exploring new tools and methodologies to increase efficiency.

Experience

Work history, roles, and key accomplishments

Current

Assistant Vice President of Operations

Current

Nightingale Nurses

Aug 2023 - Present (1 year 9 months)

Lead operational initiatives across multiple business units at a national healthcare staffing firm, focusing on building reliable processes and reducing inefficiencies. Implemented workflows and SOPs that improved operational efficiency by 20% and reduced costs by 15%. Acted as a liaison for system development and collaborated with leadership for expansion.

Process Improvement SOP Development Workflow Optimization SQL Excel Healthcare Operations Problem Solving

Operations Manager

Nightingale Nurses

May 2021 - Aug 2023 (2 years 3 months)

Managed operational improvements across recruiting, onboarding, and client servicing functions. Reduced onboarding delays and improved credential tracking with simplified SOPs. Developed SQL queries and Excel dashboards for performance monitoring.

SQL Excel SOP Development Client Servicing Onboarding Performance Monitoring Communication

Operations & Finance Manager

OZ Leasing.com

May 2019 - May 2021 (1 year 11 months)

Oversaw daily operations and vendor management for an automotive leasing firm. Lowered operating costs by 20% through vendor negotiations and improved logistics. Integrated CRM systems and refined reporting tools for better financial visibility.

Vendor Management Logistics CRM Financial Reporting Training Negotiation

Business Operations Coordinator

Link Hospitality

Mar 2018 - May 2019 (1 year 2 months)

Supported operational alignment and process improvement for a hospitality staffing provider. Introduced SOPs to streamline onboarding and client management, enhancing overall workflow efficiency.

Process Improvement SOP Development Onboarding Client Management Documentation Team Collaboration Scheduling Communication

Marketing Account Coordinator

Wethink Marketing

Nov 2014 - Apr 2017 (2 years 5 months)

Supported operational and client-facing functions within a marketing agency, focusing on process coordination and campaign execution. Analyzed workflows to improve project handoffs and delivery timelines.

Campaign Execution Project Management Marketing Tools Automation Internal Alignment Communication