Open to opportunities

Mohau User

@mohauuser1

Message

Experienced sales and operations manager with a focus on business development.

South Africa

Message

What I'm looking for

I seek a dynamic role in a forward-thinking company that values innovation and growth.

I am a seasoned professional with over 15 years of experience in sales and operations management, particularly within the medical, telecoms, and security industries. My career has been marked by a strong ability to build lasting business relationships and manage projects creatively and effectively. I pride myself on my time management skills, which have been honed through various leadership roles, allowing me to deliver exceptional results even with limited resources.

Throughout my career, I have developed a diverse skill set that includes operations management, business development, account management, and customer service. I have successfully led teams and managed projects that have significantly improved operational efficiency and client satisfaction. I am driven by a desire to learn and grow, and I am eager to take on new challenges in the ICT and medical sectors, aiming for a senior management role in the near future.

Experience

Work history, roles, and key accomplishments

Site Manager / Operations

Mpact Waste Management

Feb 2024 - Present (1 year 5 months)

Managed waste disposal operations, including planning, organizing, and supervising waste transportation and stream management. Ensured compliance with regulations, managed budgets, monitored performance, and led a team while implementing SHEQ policies.

Operations Management Waste Management Budget Management Team Leadership Compliance Performance Monitoring Auditing

Sales Consultant (Project)

Distillx Pty

Apr 2023 - Present (2 years 3 months)

Collaborated with clients to define project scopes, conducted research, and analyzed data to gain business insights. Identified issues, explored solutions, and presented recommendations to clients.

Market Research Data Analysis Sales Strategy Problem Solving Client Relationship Management Product Promotion Presentation Skills

BDM (in ICT)

Cosmo ICT

Apr 2022 - Present (3 years 3 months)

Identified opportunities in target markets, generated leads through cold calling and networking, and nurtured relationships with key customer accounts. Assessed client needs and utilized CRM software to manage interactions.

Business Development Lead Generation Cold Calling Networking Client Relationship Management Market Analysis CRM Software Salesforce Sales Reporting

Logistics Manager (Project COVID-19)

Cosmo ICT

Jul 2020 - Present (5 years)

Managed logistics, warehouse operations, transportation, and customer services, including updating inventory and coordinating goods movement. Liaised with suppliers, tracked stock levels, and resolved problems to meet targets.

Logistics Management Inventory Management Transportation Management Supply Chain Coordination Customer Service Data Entry Performance Metrics Team Supervision Problem Solving

Senior Sales Account Manager

Centravoice/Intdev Technologies

Mar 2019 - Present (6 years 4 months)

Developed and managed existing Vodacom client accounts, acting as a point of contact between sales and marketing teams. Identified client needs, coordinated with teams, and improved customer experience through feedback.

Account Management Client Relationship Management Sales Support Marketing Coordination Customer Satisfaction CRM Tools Sales Reporting Market Research Product Knowledge

B2B Sales Account Manager

ADT Fedility Security

Jan 2017 - Present (8 years 6 months)

Served as the lead point of contact for all customer account management matters, building and maintaining strong client relationships. Negotiated contracts, closed agreements, and developed new business with existing clients.

B2B Sales Account Management Client Relationship Management Contract Negotiation Business Development Stakeholder Management Sales Reporting Customer Satisfaction

Sales Rep - Fiber to Business (B2B)

Vox Telecoms

Jan 2015 - Present (10 years 6 months)

Sold VoIP and internet connectivity solutions (fiber optics) to B2B clients, focusing on new business hunting and customer solutions. Built long-lasting relationships and converted leads into sales.

B2B Sales VoIP Account Management Lead Conversion Customer Solutions Relationship Building Sales Reporting Product Training

Accounts Manager

MTN Telecoms

Apr 2012 - Present (13 years 3 months)

Conducted weekly audits and presentations for competitor analysis, managed sales reports, and handled customer service feedback daily. Oversaw account management and allocation, and engaged with trade partners.

Account Management Sales Reporting Competitor Analysis Customer Service Marketing

Education

Degrees, certifications, and relevant coursework

IMM School Of Marketing

Diploma, Marketing

Completed a Diploma in Marketing, gaining foundational knowledge in marketing principles and strategies. This program equipped me with skills in market analysis, consumer behavior, and promotional techniques.

Tembisa High School

Matriculated, General Studies

Successfully completed high school education, obtaining a matriculation certificate. Studied subjects including South Sotho, English, Accounting, Economics, Business, and Afrikaans.