Mohammad Baghdadi
@mohammadbaghdadi
I support customers and client relationships across roadside assistance, sales, finance, and administrative operations.
United StatesWhat I'm looking for
I've supported customers across roadside assistance, automotive finance, sales, and restaurant operations. At Preferred Towing, I respond to service requests through Towbook, communicate with stranded drivers, and use GPS and mobile technology to coordinate time-sensitive assistance.
I've also built client relationships at Unit 7 Consulting, supported automotive financing and contract documentation at Bestway Autos, and handled customer service, payments, sales, and administrative work. I'm fluent in English and expert in Arabic.
Experience
Work history, roles, and key accomplishments
Roadside Assistance Technician
Preferred Towing
Oct 2025 - Sep 2026 (11 months)
Responded to customer service requests through the Towbook mobile application and communicated directly with stranded drivers. Provided time-sensitive roadside assistance including flat-tire changes, battery jump-starts, vehicle lockout assistance, and fuel delivery.
Assistant Restaurant Manager
Habachihana Japanese Grill
Feb 2022 - Jan 2023 (11 months)
Supported daily operations, customer service, inventory monitoring, restocking, and team coordination. Maintained quality, organization, and safety standards in a fast-paced environment.
Senior Account Manager
Unit 7 Consulting, Inc.
Nov 2021 - Feb 2022 (3 months)
Prospected and contacted potential clients through field outreach and sales calls. Evaluated prospective clients, maintained ongoing communication, and followed up on customer satisfaction.
Finance Manager
Bestway Autos
May 2020 - Sep 2021 (1 year 4 months)
Assisted customers with financing options and worked with multiple automotive finance companies. Prepared, reviewed, and organized contracts and financial paperwork while verifying figures and documentation.
Cashier / Customer Service
The Motor Center
Oct 2018 - Jun 2019 (8 months)
Provided customer service, handled payments, and supported sales, collections, and administrative activities.
Education
Degrees, certifications, and relevant coursework
Buena Vista High School
High School Diploma, General Studies
Completed high school education, earning a diploma or GED equivalent.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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