Amber Sterbinsky
@ambersterbinsky
Customer service and sales professional specializing in loan support and office management, with a reliable, goal-driven track record.
United StatesWhat I'm looking for
I’m an efficient, detail-oriented customer service professional with 8 years of experience in sales, customer service, and office management. I’m proficient in Microsoft Office and skilled in cash handling, accounts payable, and accounts receivable, with a proven track record of meeting sales and loan goals.
I’ve supported customers through billing questions, order processing, and issue resolution, including customer service agent/data entry work and loan specialist responsibilities. I’m recognized for performance and reliability—earning Employee of the Month and other awards—while also staying dependable through route delivery driving and time management.
Experience
Work history, roles, and key accomplishments
Sales/Customer Service & Finance
Casta Delivers Inc
Jun 2019 - Present (7 years 1 month)
Worked in a combined sales/customer service and finance support role, managing business money and handling phones/customer care. Helped fulfill customer needs and supported operations during the company’s growth period.
Independent Route Delivery Driver
UberEATS
Apr 2019 - Jul 2021 (2 years 3 months)
Delivered packages and food to residents and businesses around Seattle, maintaining a strong driving record. Supported reliable time management for route deliveries.
Customer Service Agent / Data Entry
ACS-Affiliated Computer Services
Jan 2011 - Jun 2012 (1 year 5 months)
Responded to and resolved customer inquiries by providing product/service information, processing orders/forms/applications, and escalating issues. Handled customer billing questions and achieved sales and loan goals.
Loan Specialist / Customer Service
Maxit Financial-Pawn X Change
Aug 2008 - Oct 2010 (2 years 2 months)
Processed loans and renewals, handled customer payments, and supported customers with daily complaints and compliments. Delivered strong interpersonal communication, teamwork, flexibility, reliability, and multi-tasking while meeting store goals.
Sales Associate / Office Control
Babies R Us
Apr 2006 - Jul 2008 (2 years 3 months)
Provided customer service from the sales floor to the service desk, including payments/credit cards and setting up baby registries. Answered multi-line phones, handled complaints/complements, and supported basic accounting by counting store revenue.
Education
Degrees, certifications, and relevant coursework
Fife High School
High School Diploma, High School
2001 - 2004
Earned a high school diploma at Fife High School from 2001 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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