Shauna Simon

I’m a customer service and sales professional with 10+ years of experience interacting with customers to provide product and service information, handle complaints, and deliver dependable support. I’ve built strong communication habits through both in-person service and inbound/outbound call work, always focused on accuracy and quality.

I bring a versatile background across customer-facing roles—selling memberships, taking payments, and maintaining call handle times—alongside delivery and logistics experience with DOT driving regulations, vehicle inspections, and safe route navigation. I also support technical and telecommunication needs, including technical support and computer networking exposure, plus comfort with Microsoft Office, Excel, and Word.