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Mohamed Badra

@mohamedbadra

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I lead enterprise SaaS delivery, client recovery, and growth across MEA.

United Arab Emirates

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What I'm looking for

I'm looking to lead enterprise SaaS, applications, or cloud delivery organizations where I can strengthen governance, recover and grow strategic accounts, build high-performing teams, and drive measurable client and commercial outcomes.

At Oracle, I lead SaaS and applications delivery across MEA, with engagement ownership spanning Africa and Saudi Arabia. I oversee governance, quality, utilization, CSAT/NPS, and distributed delivery teams across implementations, managed services, and support.

I work closely with Sales, TAMs, and Pre-Sales to scope services, resolve executive escalations, protect strategic relationships, and expand delivery footprint. I build sustainable teams through hiring, performance management, and career development.

Previously, I managed UAE public-sector accounts at Core42 and led enterprise operations at ACT, directing 70+ engineers, project managers, and operations specialists while owning P&L performance. Across IBM Middle East and Africa, I led software, security, hybrid cloud, analytics, and services sales for public-sector and telco clients.

I've managed portfolios exceeding $80M, delivered over 100% YoY revenue growth, closed a $31M Hybrid Cloud deal, and helped recover key client relationships. I turn complex delivery and commercial challenges into stronger governance, customer confidence, and long-term growth.

Experience

Work history, roles, and key accomplishments

Current

Director, Global SaaS & Apps Delivery (CSS)

Current

Oracle

Nov 2025 - Present (10 months)

Lead Oracle Techno-Functional Applications delivery within MEA, owning delivery governance for SaaS & Apps implementations, managed services, and support engagements. Accountable for CSAT/NPS, delivery quality, utilization, and team performance, serving as executive escalation point and partnering with Sales and Pre-Sales.

SaaS Oracle Applications Delivery Governance CSAT NPS Resource Planning Team Leadership Executive Escalation Management Sales Partnerships Managed Services Cloud Solutions

Sr. Sales Account Manager, UAE Public Sector

Core42 (a G42 Company)

Oct 2021 - Apr 2024 (2 years 6 months)

Excelled in consultative sales within the UAE's Federal and Local government landscape, specializing in tailored solutions aligned with UAE's strategic objectives. Leveraged deep understanding of UAE government regulations and processes to drive upselling and cross-selling strategies.

Consultative Sales Public Sector Government Upselling Cross Selling Strategic Partnerships technology strategy

Enterprise Operations Executive Director

Advanced Computer Technology [ACT]

Mar 2021 - Oct 2021 (7 months)

Orchestrated a multifaceted team of 70+ technical engineers, Project Managers, Operation specialists, and Managers to drive project delivery for clients. Championed internal optimization efforts across divisions, minimizing process duration and elevating company outcomes, while overseeing P&L responsibilities.

Operations Management Team Leadership Project Delivery Process Optimization P&L management Inter departmental Collaboration Coaching

Software Security Services Sales Manager, Middle East & Africa

IBM Middle East – Security BU

Jul 2018 - Aug 2020 (2 years 1 month)

Guided sales excellence for Security Services across MEA, with a sharp focus on the public sector. Led sales strategy, provided in-country sales leadership, fostered business development, and prioritized pipelines through Business Partner network and direct client engagement.

Security Services Sales Strategy Business Development Public Sector Pipeline Management Partnerships Client Engagement

Software Services Sales Manager, Gulf & Levant

IBM Middle East – Hybrid Cloud BU

Jul 2017 - Jun 2018 (11 months)

Coordinated multidisciplinary team of technical specialists in identifying new revenue-generating opportunities, encompassing planning and negotiations with all levels of customers and prospects.

Sales Management Hybrid cloud Technical Specialist Revenue Generation Negotiation Client Relations

Analytics Sales Leader, Public Sector Gulf & Levant

IBM Middle East – Hybrid Cloud BU – Analytics

Jan 2016 - Jun 2017 (1 year 5 months)

Fueled sales and business development with a focus on Cloud analytics products & services, targeting public sector. Coordinated multidisciplinary team of technical specialists in identifying new revenue-generating opportunities.

Analytics Cloud Computing Public Sector Sales Business Development Technical Specialist Revenue Generation

Software Sales Leader, Telco Sector

IBM – SWG

Jan 2013 - Dec 2015 (2 years 11 months)

Drove new sales and business development with focus on Telco sector, managing relationships with key clients as well as competitive prospects. Oversaw multi-functional teams in planning, negotiating, and closing sales with all levels of client reps including senior executives.

Telco Sales Business Development Customer Relationship Management Team Leadership Negotiation Sales Closing

Software Sales Leader, Public and Telco Sector

IBM

Jan 2012 - Dec 2012 (11 months)

Spearheaded sales and business development focused on government and telco sectors, managing all aspects of client relations, prospecting, and multinational teams. Led market penetration and identification/targeting of new business opportunities, and contributed to implementation of sales strategies.

Public Sector Sales Telco Sales Business Development Client Relations Market Penetration Sales Strategy Pipeline Management

Software Services Sales – Egypt and North Africa

IBM

Jan 2010 - Dec 2011 (1 year 11 months)

Championed Accelerated Value Programme in MENA, opening new channels to customers/BPs and increasing SWG Services Revenue. Increased revenues and expedited transactions through enhanced relationships with clients as well as suppliers, surpassing revenue targets by 35% for H1.

Accelerated Value Programme Revenue Growth Client Relationships Supplier Relationship Management Sales MENA

Service Delivery Manager

IBM

Jun 2008 - Dec 2009 (1 year 6 months)

Served as main representative of company products/services at client sites, forging productive relationships to facilitate full sales lifecycles as well as quality deliverables.

Service Delivery Customer Relationship Management Sales Lifecycle Quality Assurance