vivek rajan
@vivekrajan
I build and scale enterprise SaaS, AI, and IoT go-to-market businesses across global markets.
United Arab EmiratesWhat I'm looking for
I've built and scaled enterprise GTM businesses at CareStack, Freshworks, and ABB across the UK, MEA, and India. At Freshworks, I rebuilt the MEA enterprise motion from a ~$4M base to a $25M portfolio, delivering 105% NRR and $5.5M+ in expansion ARR.
Most recently, I led CareStack's UK commercial and delivery model with full P&L accountability, delivering $2M+ in new sales and $1.6M in billable revenue. I bring hands-on experience commercialising SaaS, AI, and IoT platforms, building partner ecosystems, and leading multi-country teams through market entry, growth, and stabilisation.
Experience
Work history, roles, and key accomplishments
VP & Country Manager
CareStack
Jan 2025 - Mar 2026 (1 year 2 months)
Founded and led the UK commercial build for a healthcare SaaS platform, with full P&L accountability. Delivered $2M+ in new sales and $1.6M in billable revenue in the first year, and reduced sales-to-implementation drop-offs by 50%.
Owned MEA enterprise growth across 200+ customers, directing a $25M portfolio and leading a team of 7 Account Managers. Delivered $5.5M+ expansion ARR, 105% NRR, and scaled revenue from $4M to $25M.
Stabilised enterprise expansion motion, delivering $1.3M+ ARR with a lean team of 2 Account Managers. Managed a ~$3M revenue base with consistent quarter-on-quarter execution.
Owned Freshworks' largest enterprise accounts in MEA as single-threaded commercial owner. Drove multi-product expansion and workflow adoption across CX, EX, and CRM platforms.
Built and led a 6-member Solution Engineering team across CX, EX, and CRM platforms. Achieved ~80% conversion across strategic enterprise demos and pilots, and created a $2M ARR pipeline within three quarters.
First GTM hire for ABB's Digital SaaS business in India, commercialising a cloud-based IoT platform for predictive maintenance. Scaled the platform to 2,000+ SaaS subscriptions and drove Salesforce CRM adoption to 90%+.
Senior Engineer
BHEL
Jul 2009 - Mar 2016 (6 years 8 months)
Owned commercial tender costing and margin protection on government power-sector bids. Negotiated research consultancy MOAs worth INR 200+ crores and delivered solutions supporting approximately 1.5 GW of power generation capacity.
Education
Degrees, certifications, and relevant coursework
Indian School of Business
MBA, Business Administration
2016 - 2017
Grade: GMAT 730
MBA from the Indian School of Business, completed in 2017.
College of Engineering, Guindy (Anna University)
B.E., Mechanical Engineering
2005 - 2009
Grade: CGPA 8.2/10
B.E. in Mechanical Engineering from College of Engineering, Guindy, Anna University, completed in 2009.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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