Mohamad Chmayseh

Served as the primary customer contact throughout the complete customer lifecycle, ensuring projects were delivered successfully while maintaining outstanding customer satisfaction. Coordinated design, production, procurement, logistics, and installation teams to ensure successful customer outcomes.

Managed strategic customer accounts throughout complete project lifecycles, building strong customer relationships through regular communication and transparent reporting. Coordinated suppliers, contractors, production teams, and installation teams to ensure customer expectations were consistently achieved.

Built an international trading business through customer relationship development and strategic supplier partnerships. Managed customer acquisition, quotations, negotiations, logistics coordination, and after-sales support while collaborating remotely with international suppliers and customers.

Managed relationships with international retail brands while coordinating successful project execution. Led multidisciplinary teams while maintaining high standards of communication, quality, and customer satisfaction.

Managed HR operations supporting over 700 employees across multiple companies. Delivered exceptional internal customer service to employees, managers, and executives while leading recruitment, onboarding, performance management, training, and employee relations.

Managed recruitment, onboarding, payroll, and employee support. Coordinated communication between operational departments and management.

Supported customer-facing operations through documentation, reporting, invoicing, and contract administration. Coordinated communication between customers, contractors, suppliers, and project teams.

Assisted hundreds of customers with consular services and official documentation. Managed customer inquiries, complaints, and sensitive cases with professionalism and empathy while maintaining confidentiality and ensuring compliance with government regulations.

Delivered front-line customer support for Lebanese citizens and international visitors. Assisted customers with passports, visas, registrations, legal documentation, and official requests while managing complex customer inquiries.

Supported business operations through administration, documentation, reporting, and coordination.

Completed Business Computer studies at El Manara Technical College in Tripoli, Lebanon.

Earned the Lebanese Baccalaureate in Economics and Social Sciences from Dar Attarbia Wa Talim High School in Tripoli, Lebanon.