[Mir] Gil Martin Garcia

Performed and coached competitive dancers internationally. Mentored students and judged events under global standards, leading workshops to nurture emerging talent.

Promoted home cleaning services through outbound calls and follow-ups. Closed deals that contributed to regional sales goals and maintained CRM records with 100% accuracy.

Elevated team KPIs through coaching and performance optimization. Drove revenue via upselling during service interactions and fostered team development through proactive mentorship.

Developed and delivered training that improved first-call resolution. Guided peers through complex issue resolution, boosting expertise and strengthening customer relationships and retention through coaching.

Resolved technical issues within performance benchmarks. Contributed to operational improvements through adaptability.

Delivered high-quality service in a fast-paced environment. Adapted to evolving priorities while maintaining performance.

Negotiated payment terms, improving recovery rates. Maintained compliance and customer satisfaction.

Resolved billing concerns and promoted digital tools. Increased revenue through personalized recommendations.

Installed and configured network infrastructure on-site. Diagnosed issues to ensure uninterrupted service delivery.

Delivered technical assistance via ServiceNow and remote access. Managed user access and performed advanced troubleshooting.

Diagnosed escalated issues including international iOS challenges. Mentored peers while maintaining resolution accuracy.

Analyzed workflows to enhance customer interaction quality. Provided subject matter expertise for UberEATs operations.

Responded to high-volume inquiries with timely resolutions. Managed email support for Uber customers.

Maximized sales using consultative communication strategies. Handled inbound sales for Sirius XM.

Maintained IT systems ensuring stability and scalability. Provided IT solutions administration.

Installed, maintained, and repaired hardware and networks. Managed IT operations for a LAN shop.

Managed shop operations and system efficiency using Cafesuite. Provided support as a LAN shop crew member.

Delivered financial consultations that improved plan conversions. Surpassed sales targets through education and outreach.

Directed team strategy, recruitment, and revenue planning. Increased market presence through coaching and outreach.

Coached agents, tracked performance, and guided closings. Strengthened productivity through lead alignment and field training.

Closed property deals via field prospecting and presentations. Maintained manual records and client engagement.

Built and restored structures using various materials. Provided masonry services.

Generated commission-based income through product sales. Managed sales activities independently.

Completed a 2-year undergraduate program focusing on computer engineering principles. Gained foundational knowledge in the field.