Mary Joy Labadan

I am an IT professional with a strong interest in technical support, system troubleshooting, and helping users resolve technology-related issues efficiently. My background includes hands-on experience with computer hardware, software installation, operating systems, and basic networking concepts. I am comfortable supporting users in resolving common technical problems, performing system maintenance, and following structured troubleshooting processes.

Throughout my career and training, I have developed strong communication and customer service skills, allowing me to explain technical solutions clearly to non-technical users. I take pride in being patient, detail-oriented, and dependable when handling support requests. I am especially interested in IT Helpdesk and support roles where I can continue learning, improve my technical skills, and contribute to maintaining reliable and secure IT systems. My goal is to grow within the IT field while consistently delivering high-quality support to end users.