Miguil Ali Soubaneh
@miguilalisoubaneh
AI operations professional with 10+ years across high-risk, policy-driven, and regulated environments
FranceWhat I'm looking for
AI operations professional with 10+ years across high-risk, policy-driven, and regulated environments, currently working within
Meta's Central Integrity organization on the AI4I (AI for Integrity) initiative, a program automating the majority of human review
through LLM-driven workflows. I evaluate LLM outputs on the Starlite model-supervision platform, generate ground-truth labels,
and surface failure modes that feed directly into engineering and data science roadmaps. Comfortable operating with autonomy
in ambiguous, fast-moving environments, I bring strong analytical judgment, precise written communication, and a track record
of building results from scratch including a B2B pipeline built from zero to 212% of target. Fluent in English (C2) and native
French, fully equipped for remote work across time zones.
Experience
Work history, roles, and key accomplishments
Phishing/Spam & Cybersecurity Analyst
Covalen
Oct 2022 - Present (4 years)
Reviewed reported social media content and harmful accounts, ensuring compliance with Facebook's terms of use. Monitored META markets for trending issues and escalated urgent content for review.
Cultural Mediator/Interpreter
European Asylum Support Office
Feb 2020 - Present (6 years 8 months)
Provided interpretation services during asylum and immigration interviews, assisting with applicant registration and eligibility assessments.
Content Manager, SEO Strategist
Destinationclients.fr
Sep 2019 - Nov 2019 (2 months)
Managed content creation and developed SEO strategies during internship, focusing on editorial planning and content promotion.
Customer Experience Specialist
Acticall
Apr 2018 - Apr 2019 (11 months)
Provided customer support for Airbnb, resolving queries through Zendesk and Genesys, and ensuring customer satisfaction.
Digital Marketing Consultant
Zevas
Jan 2018 - Mar 2018 (2 months)
Presented Google Digital Marketing Solutions to potential partners and analyzed websites for compatibility with Google Advertising platforms.
KYC Fraud Investigator Specialist
Amazon TRMS
Nov 2016 - Jan 2018 (1 year 2 months)
Evaluated seller profiles to mitigate fraud risk using advanced data analysis techniques to authenticate transaction validity.
Business Development Representative
Icon
May 2016 - Nov 2016 (6 months)
Identified and qualified new business opportunities for Citrix, building relationships and managing sales opportunities.
Provided Tier 1 technical support for Apple iOS devices, ensuring customer satisfaction and swift resolution of issues.
Handled customer inquiries and conducted investigations into account activities to resolve disputes and mitigate fraud incidents.
Provided telephone and email support to customers, resolving issues related to orders and product information.
Tech Support
Spie
May 2008 - Aug 2008 (3 months)
Provided helpdesk support, managing server and network monitoring activities.
Sales Representative
Canal +
Dec 2007 - Apr 2008 (4 months)
Presented and placed new channel offers to prospects, driving sales opportunities.
Hotliner Club-Internet
Acticall
Sep 2006 - Dec 2007 (1 year 3 months)
Troubleshot ADSL lines and assisted clients with account configurations.
Hotliner SFR9Box
TP
Sep 2006 - Jun 2007 (9 months)
Troubleshot ADSL lines and assisted clients with account configuration and setup.
Education
Degrees, certifications, and relevant coursework
26 Academy
Digital Project Manager Course, Digital Project Management
2021 - 2021
Completed a Digital Project Manager Course focusing on the principles of project management in digital environments.
Webforce3 Lille
Digital Specialist Course, Digital Marketing
2019 - 2019
Completed a Digital Specialist Course that covered various aspects of digital marketing and project management.
Google AdWords Certification, Digital Marketing
2018 - 2018
Completed Google AdWords training focusing on search, shopping, and video advertising strategies.
Citrix
CCSP Certification, Sales
2016 - 2016
Achieved Citrix Certified Sales Professional (CCSP) certification, enhancing skills in sales and technical support.
AFPA
Cisco Certified Network Associate, Networking
2012 - 2012
Completed Cisco Certified Network Associate (ICDN2) training, focusing on networking fundamentals and technologies.
AFPA
Cisco Certified Entry Networking Technician, Networking
2012 - 2012
Completed Cisco Certified Entry Networking Technician (ICDN1) training, covering basic networking concepts.
SQLI
Microsoft Certified IT Professional, IT Administration
2010 - 2011
Achieved Microsoft Certified IT Professional Server Administrator certification, focusing on SQL Server administration.
DAEUA - SU/FCEP Lille
DAEUA Certification, Information Technology
2004 - 2004
Completed a program at DAEUA - SU/FCEP Lille, focusing on foundational IT skills.
Availability
Location
FranceAuthorized to work in
IrelandSocial media
Job categories
Skills
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