Miguil Ali SoubanehMS
Open to opportunities

Miguil Ali Soubaneh

@miguilalisoubaneh

Accomplished IT management and customer service professional

Ireland

What I'm looking for

Seeking a dynamic role that leverages my technical acumen and leadership skills to contribute to organizational success, with a focus on company culture, specific responsibilities, and career growth opportunities.

As a seasoned IT management and customer service professional, I bring a unique blend of technical expertise and leadership skills to the table. With a proven track record of overseeing complex technical processes and delivering intuitive, user-focused solutions, I am confident in my ability to drive impactful outcomes. My expertise spans coding, project management, and data analysis, complemented by extensive experience in content creation and international team leadership.

Throughout my career, I have consistently demonstrated my ability to adapt to multilingual environments and drive results in fast-paced settings. I am now seeking a dynamic role that leverages my technical acumen and leadership skills to contribute to organizational success.

With a strong foundation in IT proficiency, communication, and collaboration, I am well-equipped to navigate complex technical issues and deliver high-quality solutions. My expertise in content management, SEO strategy, and editorial planning has allowed me to excel in content creation and digital project management.

Experience

Work history, roles, and key accomplishments

EO
Current

Cultural Mediator/Interpreter

European Asylum Support Office

Feb 2020 - Present (5 years 4 months)

Provided interpretation services during asylum and immigration interviews, assisting with applicant registration and eligibility assessments.

CO
Current

Phishing/Spam & Cybersecurity Analyst

Covalen

Oct 2022 - Present (2 years 8 months)

Reviewed reported social media content and harmful accounts, ensuring compliance with Facebook's terms of use. Monitored META markets for trending issues and escalated urgent content for review.

Education

Degrees, certifications, and relevant coursework

2A

26 Academy

Digital Project Manager Course, Digital Project Management

2021 - 2021

Completed a Digital Project Manager Course focusing on the principles of project management in digital environments.

WL

Webforce3 Lille

Digital Specialist Course, Digital Marketing

2019 - 2019

Completed a Digital Specialist Course that covered various aspects of digital marketing and project management.

Google logoGO

Google

Google AdWords Certification, Digital Marketing

2018 - 2018

Completed Google AdWords training focusing on search, shopping, and video advertising strategies.

CI

Citrix

CCSP Certification, Sales

2016 - 2016

Achieved Citrix Certified Sales Professional (CCSP) certification, enhancing skills in sales and technical support.

AF

AFPA

Cisco Certified Network Associate, Networking

2012 - 2012

Completed Cisco Certified Network Associate (ICDN2) training, focusing on networking fundamentals and technologies.

AF

AFPA

Cisco Certified Entry Networking Technician, Networking

2012 - 2012

Completed Cisco Certified Entry Networking Technician (ICDN1) training, covering basic networking concepts.

SQ

SQLI

Microsoft Certified IT Professional, IT Administration

2010 - 2011

Achieved Microsoft Certified IT Professional Server Administrator certification, focusing on SQL Server administration.

DL

DAEUA - SU/FCEP Lille

DAEUA Certification, Information Technology

2004 - 2004

Completed a program at DAEUA - SU/FCEP Lille, focusing on foundational IT skills.

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Miguil Ali Soubaneh - Cultural Mediator/Interpreter - European Asylum Support Office | Himalayas