Open to opportunities

Michelle Brown Cullens

@michellebrowncullens

Message

Remote customer service professional delivering accurate healthcare support and logistics coordination.

Zimbabwe

Message

What I'm looking for

I’m looking for a remote role where I can support customers with healthcare or service needs, manage scheduling and documentation, and coordinate logistics confidently—valued for accuracy, responsiveness, and problem-solving.

I’m a dedicated, customer-focused professional with experience in remote support, healthcare customer service, and appointment scheduling. I handle customer interactions with strong communication, accuracy, and problem-solving—always aiming for exceptional service.

Over time, I’ve expanded into freight dispatching, travel consulting, and notarial services, coordinating logistics, documentation, and customer needs end-to-end. I’ve also led retail operations as an Owner / Store Manager, balancing customer service with inventory, marketing, and vendor relationships.

Experience

Work history, roles, and key accomplishments

Independent Notary Public

Verified identities and witnessed signatures on legal and business documents while maintaining accurate records and confidentiality. Ensured compliance with applicable notarial procedures and provided professional remote service.

Notary Public Identity Verification Signature Witnessing Legal Documentation Record keeping & Compliance Confidentiality Administrative Support

Owner / Store Manager

Simple Sports and Fashion LLC

Managed daily retail operations including customer service, inventory management, sales, marketing, and vendor relationships. Maintained organized administrative processes and supported customer-focused store execution.

retail management Customer Service Inventory Management Sales Operations Marketing Support Vendor Management Administrative Support Microsoft Office Data Entry

Independent Travel Consultant

Planned trips for clients by preparing itineraries, reservations, and travel support throughout the booking process. Provided customer service and problem resolution while managing schedules and travel-related documentation.

Travel Planning Itinerary Development Reservation Management Customer Support Time Management Customer Service Documentation CRM Systems

Independent Freight Dispatcher

Coordinated shipments between drivers, brokers, and customers by negotiating rates and securing loads. Monitored deliveries and managed transportation documentation to support on-time movement of freight.

Freight Dispatching Load Securing Shipment Tracking Logistics Coordination Route Planning DAT Load Board Truckstop TruckSmarter 123 Loadboard