Shivani Ramchan

I am an attentive and conscientious individual who consistently goes above and beyond basic administrative tasks across multiple projects. My strong knowledge of learning techniques and strategies, coupled with my excellent work ethic, allows me to create a respectful and comfortable environment for customers. I pride myself on my interpersonal skills, which enable me to effectively communicate and assist clients in various capacities.

In my role as a Baggage Service Agent at Eulen America, I assisted customers with filing claims for delayed, damaged, or pilfered items, ensuring that I practiced safety and privacy procedures while handling their property. My experience in remote sales customer service at P.C. Richards & Son involved entering sales data into our computerized Point of Sale system and helping customers select merchandise by explaining product features and benefits. Additionally, my time as an Intake Liaison at Revival/Alpine Home Health Care honed my ability to manage and track important documentation while providing updates to vendors and assisting nurses with patient questionnaires.