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Open to opportunities

Mia Copeland

@miacopeland

Motivated customer service representative with strong communication skills.

Jamaica

What I'm looking for

I seek a role that values teamwork and offers growth opportunities.

I am a dedicated and passionate individual with a strong work ethic and a commitment to delivering exceptional customer service. My experience as a Customer Service Representative at Hinduja Global Solutions has equipped me with the skills to handle inquiries and resolve issues effectively, ensuring customer satisfaction at all times. I pride myself on my ability to develop positive relationships with customers through excellent communication and follow-up skills.

In addition to my customer service experience, I have also worked as a Personal Assistant in various settings, including a construction company and a barber salon. These roles have honed my organizational skills and ability to manage multiple tasks efficiently. I thrive in team environments and am equally comfortable working independently, always striving to exceed company goals and maintain a high standard of professionalism.

Experience

Work history, roles, and key accomplishments

AS

Personal Assistant

Andre’s Barber Salon

Aug 2020 - Jun 2021 (10 months)

Provided high-quality customer service in a barber salon, managing appointments and maintaining a clean workspace. Ensured customer satisfaction and efficient operations through effective communication.

Education

Degrees, certifications, and relevant coursework

Excelsior High School logoES

Excelsior High School

High School Diploma, General Studies

2014 - 2019

Completed secondary education with a focus on various subjects including Mathematics, English Language, Social Studies, and Family Management.

Tech stack

Software and tools used professionally

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Mia Copeland - Personal Assistant - Garth Construction and Associate | Himalayas