Kemoye Mcpherson

I am a dedicated professional with a passion for creating positive customer experiences. My career objective is to excel in a customer service role where I can leverage my exceptional communication skills, empathy, and problem-solving abilities. I aim to contribute to a team that values customer satisfaction as a priority, while continuously developing my skills and fostering strong relationships with clients.

With experience as a Customer Service Representative at Sutherland Global Services and Hinduja Global Solutions, I have honed my ability to deliver fast and friendly service while effectively handling questions and service complaints. My collaborative approach has allowed me to resolve customer-related issues efficiently, ensuring that I act with the highest levels of integrity and professionalism in each interaction. I take pride in documenting each customer interaction according to company standards and utilizing my skills in Microsoft Office to enhance productivity.