SS
Open to opportunities

Shadeen Smith

@shadeensmith

Dedicated customer service professional

Jamaica
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What I'm looking for

Seeking a role that allows me to utilize my communication skills to enhance organizational development and growth.

I am a highly motivated and organized individual with a strong passion for delivering exceptional customer service. With a background in various industries, including retail, hospitality, and aviation, I have developed a unique ability to work efficiently and productively in fast-paced environments. My experience has taught me the importance of effective communication, teamwork, and critical thinking in achieving organizational goals.

Throughout my career, I have consistently demonstrated my ability to adapt to new roles and responsibilities, taking on challenges and consistently delivering high-quality results. I am committed to continuous learning and growth, and I am excited about the opportunity to bring my skills and experience to a new organization.

I am a compassionate and well-organized individual with a strong focus on customer satisfaction. I am confident in my ability to make a positive impact in any organization and am excited about the opportunity to contribute to a team that shares my values and passion for excellence.

Experience

Work history, roles, and key accomplishments

IC
Current

Customer Service Representative

Intouch Cx (Call Center)

Jan 2019 - Present (6 years 6 months)

Assisted customers with food orders

GS

Aircraft Groomer

GCG Ground Services

Jan 2016 - Jan 2019 (3 years)

Cleaned aircrafts

ML

Security Officer

Marksman limited

Sep 2013 - Jan 2016 (2 years 4 months)

Protected life and property

WS

Housekeeper/Part-time

Wine down Villa Silversands

Jan 2011 - Sep 2013 (2 years 8 months)

Made up rooms and cleaned other areas of house for guests

Education

Degrees, certifications, and relevant coursework

Shadeen hasn't added their education

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Tech stack

Software and tools used professionally

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Shadeen Smith - Customer Service Representative - Intouch Cx (Call Center) | Himalayas