Mercedes Carruido

I support clients, business operations, and service processes across insurance and financial services, communicating professionally in English and Spanish.

As an Independent Consultant, I've worked remotely with clients across Venezuela, Panamá, and Barbados, resolving issues, coordinating stakeholders, preparing reports, and managing documentation and follow-up.

At Integrity Underwriting & Management Services in Barbados, I supported insurance operations involving detailed client and policy information while maintaining accuracy and confidentiality. I also served as a Project Advisor at Ultimate Insurance Brokers Ltd., coordinating project documentation and clarifying stakeholder requirements.

Alongside client services work, I write, edit, and publish multilingual content in Spanish, English, and Portuguese, managing editorial workflows through publication.