kendra smith
@kendrasmith
People-centred professional blending HR, client support and administration, driven by helping people grow, navigate change and move forward.
CanadaWhat I'm looking for
I’m a people-centred Client Support & Operations professional with experience across Human Resources, administration, customer service, community support, and more than 11 years of working closely with children and families.
My experience has strengthened my ability to communicate clearly, build trusted relationships, coordinate schedules and priorities, maintain confidential information, solve problems, and follow through reliably. I also have remote HR experience supporting recruitment, candidate communication, application screening, interview scheduling, and administrative processes.
I enjoy work where I can combine organization with meaningful human connection—whether supporting a client, coordinating behind the scenes, helping someone navigate a process, or contributing to a team.
I’m now seeking remote opportunities in client and customer support, operations, HR/recruiting support, administration, and program coordination where I can bring strong communication, empathy, adaptability, and dependable follow-through.
Experience
Work history, roles, and key accomplishments
Provide private childcare, developmental and family support to multiple families through successive long-term engagements, working collaboratively with parents and other professionals to support children's learning, communication, independence and social-emotional development.
• Develop individualized routines, educational activities and learning opportunities based on each child's developmental
Supported recruitment and people-related activities while applying Human Resources Management studies within a practical business environment.
• Drafted and posted job advertisements to support recruitment needs.
• Reviewed résumés and applications, identifying candidates whose experience and qualifications aligned with position requirements.
• Contacted candidates and coordinated interview sc
Provided administrative and operational support across scheduling, client communication, documentation, recruitment activities and day-to-day business operations, working independently and adapting to changing priorities.
• Managed calendars, scheduled appointments and meetings, and coordinated changing priorities for others.
• Handled professional correspondence, business calls and client foll
Customer Care & Order Support Representative
Mar 2008 - Jun 2009 (1 year 3 months)
direct client service, communication, problem-solving and working with different personalities
Education
Degrees, certifications, and relevant coursework
Canadian College of Business, Science & Technology
Diploma - Human Resources Management (Internship), Human Resources Management
2023 - 2024
Grade: A
Activities and societies: Community Volunteering
Completed studies in Human Resources Management with coursework focused on recruitment and selection, employee relations, workplace practices, and HR administration. Applied this knowledge through practical experience supporting recruitment, candidate screening, interviewing and administrative processes.
Tech stack
Software and tools used professionally
Availability
Location
Canada
BarbadosSalary expectations
Social media
Job categories
Skills
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