Rubertha Blackman

Provide administrative support to executives, manage calendars, and maintain filing systems. Coordinate communication between clients and staff to ensure seamless operations.

Delivered engaging tours to groups, showcasing local attractions while maintaining enthusiasm and professionalism to enhance guest experiences.

Conducted intake interviews and advised international students on academic pathways, cultural adjustment, and career development.

Oversaw customer service operations, trained staff, and resolved escalated inquiries to maintain high satisfaction ratings.

Summarized case law and conducted research on international law, contributing to academic projects.

Prepared and submitted grant proposals to funding agencies, enhancing funding opportunities for local development projects.

Answered and routed calls efficiently while maintaining professionalism and confidentiality.

Managed payroll, employee records, and scheduling logistics while preparing professional correspondence and reports.

Completed a diploma in Medical Transcription, recognized as a Dean’s List Honoree for outstanding academic performance.

Earned a diploma in Counselling & Social Studies, focusing on the principles of effective counseling and social work.

Achieved an Associate of Science in Administrative Professional Office Management, emphasizing organizational and administrative skills.

Completed a Certificate in Introduction to Psychology, gaining foundational knowledge in psychological principles.