Open to opportunities

Charlene Layne

@user93

Message

I am a digital and content project manager specializing in social media and administrative support.

Barbados

Message

What I'm looking for

I seek a senior role managing digital content or social media where I can lead teams, apply stenography and administrative expertise, and improve engagement and operational efficiency in a collaborative, growth-oriented organization.

I am a seasoned project manager with more than 20 years leading digital, content, and administrative services across corporate and media environments. I specialize in content management, social media strategy, and efficient office operations.

From 2015 to 2024 I served as a project manager at a marketing firm, directing content and campaign workflows and driving cross-functional collaboration. My background includes roles in cloud solutions, media, and legal offices where I honed process, documentation, and client-facing skills.

I hold certifications from HubSpot Academy in Digital Marketing and Sales and am an Inbound Certified Professional; I am also trained in Longman stenography and English for business. I combine tools like Microsoft Office with writing, LinkedIn management, and content marketing to produce measurable results.

I bring a pragmatic, service-oriented approach and aim to improve engagement and operational efficiency. I am ready to lead digital content projects, mentor teams, and deliver consistent, client-focused outcomes.

Experience

Work history, roles, and key accomplishments

Current

Customer Relations Director

Current

Chareon Project Management Services

Mar 2005 - Present (20 years 5 months)

Led customer relations and delivered project management, content, and virtual assistant services, sustaining client relationships for 20+ years.

Project Management Customer Relations Content Management Social Media Management Virtual Assistance Microsoft Office

Content Marketing Project Manager

BroadVision Marketing

Nov 2015 - Jan 2024 (8 years 2 months)

Managed content and digital marketing initiatives, coordinating cross-functional teams and content production over an 8+ year period.

Content Strategy Content Marketing Social Media Project Management Copywriting SEO HubSpot

Project Manager

Work Cloud Solutions

Sep 2010 - Oct 2011 (1 year 1 month)

Managed cloud solutions projects, coordinating technical teams and client deliverables to meet timelines and requirements during project engagements.

Project Management Cloud Solutions Scheduling Documentation Team Coordination

Assistant Librarian

Caribbean Media Corporation

Mar 2005 - Dec 2007 (2 years 9 months)

Supported library operations and information services, managing collections and providing user support for nearly three years.

Library Services Research Assistance Information Management Customer Service Records Management

Legal Secretary

Rositta Babb Law Firm

Mar 2004 - Jun 2007 (3 years 3 months)

Provided legal secretarial support, managing documentation, correspondence, and administrative tasks for 3+ years.

document preparation Office Administration Scheduling Records Management

Admin Assistant

The Barbados Vocational Training Board

May 2002 - Sep 2003 (1 year 4 months)

Performed administrative support and office coordination tasks to support training programs and daily operations for over a year.

Administrative Support Records Management Customer Service Scheduling Microsoft Office

Education

Degrees, certifications, and relevant coursework

HubSpot Academy

Certificate, Digital Marketing and Sales

2019 - 2021

Completed HubSpot Academy coursework in digital marketing and sales, covering inbound marketing and sales methodologies from December 2019 to August 2021.