Megan Derrington
@meganderrington
Dedicated customer support professional
What I'm looking for
As a seasoned customer support professional, I have honed my skills in resolving issues efficiently and providing clear solutions to ensure high levels of customer satisfaction. With a strong background in communication, presentation, and interpersonal skills, I am confident in my ability to excel in a dynamic role.
Throughout my career, I have demonstrated my proficiency in problem-solving, time management, and exceeding client and company expectations. My experience as a founder and maker at Sweet Souls has given me a unique perspective on the importance of building strong customer relationships and creating effective marketing strategies.
With a strong educational foundation in cosmetology and various certifications in hair styling and extensions, I am well-equipped to bring my skills and expertise to a new role and contribute to team success.
Experience
Work history, roles, and key accomplishments
Founder and Maker
Sweet Souls
Sep 2022 - Present (2 years 9 months)
Manufacture and sell candles, manage inventory and supplies, set goals and define target markets, oversee financial operations, and create marketing strategies.
Receptionist
European Wax Center
May 2023 - Present (2 years 1 month)
Welcome and check in guests, manage sales goals, close out guest service tickets, and maintain knowledge of products and services.
Hairstylist
Cotton Salon & Spa
Aug 2022 - Dec 2022 (4 months)
Answer phones, book clients, keep track of stylists' time slots, sell and educate clients on retail products, and maintain client relationships.
Hair Stylist
Gold and Braid Salon
Aug 2015 - Jan 2018 (2 years 5 months)
Identify client preferences, deliver hair services and treatments, and achieve retail targets.
Hairstylist
The Young American Salon
Jan 2017 - Mar 2019 (2 years 2 months)
Understand client needs, provide hair services and treatments, meet retail goals, and maintain client relationships.
Sales Associate
Planet Beauty
Aug 2011 - Jan 2012 (5 months)
Process transactions, up-sell products, handle customer complaints, and attend product knowledge classes.
Education
Degrees, certifications, and relevant coursework
Megan hasn't added their education
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