Yasha Marshsll

Provide after-hour support for over 20 financial institutions, ensuring adherence to call quality metrics and performance standards. Assist customers with complex issues independently while maintaining knowledge of various banking products and services.

Promote beauty products and services while maintaining hygiene standards across beauty stations. Drive sales through upselling and marketing strategies, ensuring high-quality client interactions that align with brand values.

Streamline employee processes for efficiency, conduct training, and implement service quality policies. Communicate goals effectively, delegate tasks, and review KPIs to drive strategy improvements.

Deliver exceptional customer service, process transactions, and assist with inquiries. Collaborate with management to train new employees and set service delivery goals.

Maintain filing systems and provide administrative support. Schedule workshops and appointments, act as a liaison between staff and clients, and prepare reports and documents for meetings.

Serve as the main point of contact for customers, process transactions, and maintain a welcoming shopping experience. Ensure checkout lanes are tidy and promote weekly items.

Bag groceries, accept payments, and operate cash registers while providing excellent customer service. Assist with merchandising and customer inquiries to enhance brand loyalty.

Completed a Bachelor of Arts in Visual Arts, focusing on various artistic disciplines and techniques, enhancing creativity and technical skills in graphic design and multimedia.

Earned an Associate of Arts degree in Art, providing foundational knowledge in art history, theory, and practice, preparing for further studies in visual arts.