Charlene Rubin
@charlenerubin
I build loyal client relationships while managing scheduling, operations, billing, and customer concerns.
What I'm looking for
I've run a self-employed cosmetology business since 2009, providing haircuts, pedicures, and facials while building and retaining a loyal client base through exceptional customer service.
I manage appointment scheduling, client communication, last-minute changes, daily operations, invoicing, payments, and financial records in QuickBooks. I’m comfortable balancing multiple priorities in a fast-paced environment while maintaining accurate records and a smooth workflow.
I communicate professionally, resolve customer concerns, and use strong attention to detail to deliver the results clients expect. I also independently manage marketing, social media communication, and client outreach.
I’ve trained and mentored new barbers and team members in customer service, business practices, and technical skills. I’m seeking a stable, long-term opportunity where I can bring my organization, communication, scheduling, and administrative support experience.
Experience
Work history, roles, and key accomplishments
Cosmetologist
Self Employed
Nov 2009 - Present (16 years 10 months)
Provided personal care services such as haircuts, pedicures, and facials, while managing appointment scheduling, client communications, and daily business operations. Built and retained a loyal client base through exceptional customer service and relationship management.
Education
Degrees, certifications, and relevant coursework
Academy of Cosmetology
Cosmetologist, Cosmetology
Completed 1200 hours of education and all services required to graduate. Passed state Board Exam and completed continuing education every 2 years since.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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