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Charlene Rubin

@charlenerubin

I build loyal client relationships while managing scheduling, operations, billing, and customer concerns.

United States
Message

What I'm looking for

I’m seeking a stable, long-term role where I can apply my customer service, organizational, communication, scheduling, and administrative support skills while continuing to learn new systems.

I've run a self-employed cosmetology business since 2009, providing haircuts, pedicures, and facials while building and retaining a loyal client base through exceptional customer service.

I manage appointment scheduling, client communication, last-minute changes, daily operations, invoicing, payments, and financial records in QuickBooks. I’m comfortable balancing multiple priorities in a fast-paced environment while maintaining accurate records and a smooth workflow.

I communicate professionally, resolve customer concerns, and use strong attention to detail to deliver the results clients expect. I also independently manage marketing, social media communication, and client outreach.

I’ve trained and mentored new barbers and team members in customer service, business practices, and technical skills. I’m seeking a stable, long-term opportunity where I can bring my organization, communication, scheduling, and administrative support experience.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AC

Academy of Cosmetology

Cosmetologist, Cosmetology

Completed 1200 hours of education and all services required to graduate. Passed state Board Exam and completed continuing education every 2 years since.

Tech stack

Software and tools used professionally

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