Tori Pollock

I am a dedicated customer service professional with over five years of experience in fast-paced, client-facing roles, notably as an independent salon suite owner. My journey has equipped me with the skills to manage high volumes of customer inquiries across various digital channels, ensuring that each interaction is handled with empathy and precision. I pride myself on my ability to multitask effectively, adapt to new technologies, and provide personalized support whether in a remote or in-person setting.

Throughout my career, I have demonstrated a commitment to delivering efficient, solution-driven service. At Ulta Beauty Salon, I maintained detailed client records and communicated professionally with clients to manage appointments seamlessly. As an independent salon suite owner, I built a loyal customer base through professionalism and attention to detail, managing all aspects of client care, scheduling, and service resolution. My experience has honed my ability to handle customer inquiries swiftly and accurately, ensuring a positive experience for every client.